Name: ticketmaster.com.au
Telephone: 000000000
Rating: 4.2

BH Guest

Gerald was amazing

Gerald was amazing! He was super helpful, patient and friendly. He helped me twice and was able to accommodate both times and was super understanding and I really appreciate his help. Thanks so much Gerald.

Date of experience: Feb 19, 2024

Primrose Cook Guest

2 years ago

Great communication

Great communication And 5 star service Thanks Rachelle

Date of experience: Feb 19, 2024

Hervey Adams Guest

2 years ago

Great over the phone service

I received a call today from Aubrey in regards to switching my seats for the upcoming WWE Elimination Chamber event. Aubrey was very friendly and helpful in processing my request. All round great service like that is hard to find these days. Thank you again Aubrey

Date of experience: Feb 19, 2024

IC80 Guest

2 years ago

completely ignoring the actual…

completely ignoring the actual problem.Again. What is happening? Help. Please. Still getting the wrong tickets after weeks of back & forth, multiple contacts.20 Feb update:@TicketMaster I cannot initiate a contact via TrustPilot. This is initiated by the Business, not the reviewer. You should have the facility via help article 115012251668-How-to-request-information-from-reviewersOtherwise your reference 44-11483/AUS has the details you need to get in contact with me. Currently I've paid ~4X what the original tickets cost and still don't have the tickets I actually asked for.

Date of experience: Feb 19, 2024

RP Guest

2 years ago

Ticketmaster Fan Support was very…

Ticketmaster Fan Support was very helpful. Able to prove me with options and information to make an informed decision. They assisted in letting me in changing my tickets from physical to digital tickets due to a change of address. Very happy with the outcome.

Date of experience: Feb 19, 2024

Valérie Blanchard Guest

2 years ago

Very quick response !!

Very quick response !!Excellent serviceQuick outcome Thank you

Date of experience: Feb 18, 2024

Rami Guest

2 years ago

Very helpful and polite

Date of experience: Feb 18, 2024

Dickon Reed Guest

2 years ago

they were able to fix up my order over…

they were able to fix up my order over the phone, was my fault to begin with, all sorted! all happy! now to sort out my flights & accomodation🤦🏽‍♀️😂

Date of experience: Feb 18, 2024

Winnie Guest

2 years ago

PINK Concert in Perth, Western Australia

Gerald was extremely helpful, patient and polite while assisting myself to purchase a Companion Card ticket to the upcoming PINK concert in Perth, Western Australia.

Date of experience: Feb 17, 2024

DylKo41 Guest

2 years ago

Quick reply and fix for my issue - thanks!

Immediate response to my urgent query - couldn't print my tickets and was in panic mode for this afternoon's Simple Minds concert - I've been waiting over 3 years to see them!