Review Time
The combination of quality and affordability is excellent. My rack, my bench, and my barbell are all Titan fitness and I am very pleased with them. I like to lift heavy and I feel very secure with their equipment. I will certainly be turning to Titan Fitness for my home gym needs in the future.
The combination of quality and affordability is excellent. My rack, my bench, and my barbell are all Titan fitness and I am very pleased with them. I like to lift heavy and I feel very secure with their equipment. I will certainly be turning to Titan Fitness for my home gym needs in the future.
The return policy is what needs attention. I’m being charged a “restocking” fee for an item that I’d have no idea if it fits my rack or not. I cannot think of a more bogus fee to charge especially to new customers. Moving forward, I can guarantee there will not be another purchase made from me and I hope others follow suit.
The return policy is what needs attention. I’m being charged a “restocking” fee for an item that I’d have no idea if it fits my rack or not. I cannot think of a more bogus fee to charge especially to new customers. Moving forward, I can guarantee there will not be another purchase made from me and I hope others follow suit.
I just wanted to share my recent experience with Titan Fitness and give a huge shoutout to Sunshine Lumasag and the entire Titan Fitness team. I purchased a Titan T-2 Power Rack recently, but unfortunately, a car accident left me with a back injury requiring surgery. I reached out to Titan Fitness explaining my situation, and they went above and beyond.Sunshine Lumasag was incredibly understanding and helped facilitate a full refund with paid shipping. What amazed me even more was that they waived the 20% restocking fee, recognizing the unexpected circumstances I was facing. This level of customer service truly exceeded my expectations, and I couldn't be more grateful.Hats off to Titan Fitness for not just providing quality products but also for having a customer-centric approach that stands out. It's heartening to see a company that genuinely cares about its customers. If you're in the market for fitness equipment, I highly recommend considering Titan Fitness— when I recover they've earned a customer for life!Thank you, Sunshine Lumasag, and thank you, Titan Fitness!
I just wanted to share my recent experience with Titan Fitness and give a huge shoutout to Sunshine Lumasag and the entire Titan Fitness team. I purchased a Titan T-2 Power Rack recently, but unfortunately, a car accident left me with a back injury requiring surgery. I reached out to Titan Fitness explaining my situation, and they went above and beyond.Sunshine Lumasag was incredibly understanding and helped facilitate a full refund with paid shipping. What amazed me even more was that they waived the 20% restocking fee, recognizing the unexpected circumstances I was facing. This level of customer service truly exceeded my expectations, and I couldn't be more grateful.Hats off to Titan Fitness for not just providing quality products but also for having a customer-centric approach that stands out. It's heartening to see a company that genuinely cares about its customers. If you're in the market for fitness equipment, I highly recommend considering Titan Fitness— when I recover they've earned a customer for life!Thank you, Sunshine Lumasag, and thank you, Titan Fitness!
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