Name: titan.fitness
Telephone: 18884101503
Rating: 4.4

Deorwine Guest

Overall, very pleased.

Quality product and very fast shipping. Only frustration was that the link to the instructions for the squat didn’t work.

Date of experience: Sep 11, 2023

Rupert Guest

2 years ago

What I hoped I had ordered was exactly…

What I hoped I had ordered was exactly what I needed and a bit more. Terrific piece of equipment and relatively easy to assemble. Our members love it. Thank you.

Date of experience: Jul 23, 2023

Merrilyn H. Guest

2 years ago

Shipment arrived within 2 days

Shipment arrived within 2 days, even though the order said 7 to 10 day. When I couldn't find my tracking number Titan Fitness was quick to respond with help.

Date of experience: Jul 12, 2023

Charles Cooper Guest

2 years ago

Adjustable plyo box

Titan fitness has great products and customer service is great!

Date of experience: Jul 10, 2023

EJ70 Guest

2 years ago

Dumbbell spotter arms

The dumbbell spotter arms are a good addition to my home gym equipment. They are not overbuilt and too heavy to handle, or so thin that I am worried about what they can handle.

Date of experience: Jul 01, 2023

Truman Morris Guest

2 years ago

Titan Fitness Misleads Customers in order to sell inaccurately labeled products

Titan Fitness sells "Bumper Weights" that are a different diameter depending on the weight. This is a false use of the term "Bumper Weight" and misleading. The customer has to specifically seek out the fine print in order to learn that Titan's "Bumper Weights" are in fact not bumper weights at all - which are, by definition, the same diameter no matter what weight they are individually.

Date of experience: Jun 05, 2023

Byron Smith Guest

2 years ago

Great first experience with titan fitness.

I recently ordered a pair of heavy chains from titan fitness. The ordering process was very straightforward and simple. I received accurate tracking information on my delivery. My order came on time. Product was as advertised. Very pleased with the overall process and quality that titan fitness provides.

Date of experience: Jun 04, 2023

Tsyqueo27 Guest

2 years ago

Shipping is fast

Shipping is fast, packaging is secure & the quality of their equipment is outstanding!

Date of experience: May 31, 2023

Cecilia Baker Guest

2 years ago

UNSAFE bar and untrustworthy company

Unsafe workout equipment. Do NOT use and do NOT trust this company. Avoid Titan Fitness for your safety and sanity. Contacted customer service attempting to resolve fairly or return the unsafe equipment, but was denied. They do not attempt to correct or resolve problems.* Update - Due to reply from Titan Fitness below, I reached out and attempted to contact Kaila by calling roughly 8-10 times. None of my attempts made it past their non-functional 1-800 number menu. Pressing any of the choices does absolutely nothing and then it hangs up on you shortly after. It's almost funny, if it wasn't so frustrating. Avoid!!!YIKES, this company. Thank goodness I learned a bit more about how Titan Fitness actually operates before buying the power rack I was looking at. NO WAY!

Date of experience: May 30, 2023

LH71 Guest

2 years ago

Great Service

Customer Service (Sunshine) was very attentive to our shipping issue, tracked down the problem and got us an answer within a few hours. Titan is a good equipment company and it is good to see they have a great support staff as well.