Review Time
Titan Fitness sells "Bumper Weights" that are a different diameter depending on the weight. This is a false use of the term "Bumper Weight" and misleading. The customer has to specifically seek out the fine print in order to learn that Titan's "Bumper Weights" are in fact not bumper weights at all - which are, by definition, the same diameter no matter what weight they are individually.
I recently ordered a pair of heavy chains from titan fitness. The ordering process was very straightforward and simple. I received accurate tracking information on my delivery. My order came on time. Product was as advertised. Very pleased with the overall process and quality that titan fitness provides.
Unsafe workout equipment. Do NOT use and do NOT trust this company. Avoid Titan Fitness for your safety and sanity. Contacted customer service attempting to resolve fairly or return the unsafe equipment, but was denied. They do not attempt to correct or resolve problems.* Update - Due to reply from Titan Fitness below, I reached out and attempted to contact Kaila by calling roughly 8-10 times. None of my attempts made it past their non-functional 1-800 number menu. Pressing any of the choices does absolutely nothing and then it hangs up on you shortly after. It's almost funny, if it wasn't so frustrating. Avoid!!!YIKES, this company. Thank goodness I learned a bit more about how Titan Fitness actually operates before buying the power rack I was looking at. NO WAY!
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