Review Time
I have purchased a few things from titan. Free shipping and good products. I'm getting the dip stand for the second time, less than $100. I bought and sold the first one during covid. This dip stand is sturdy! The width of the handles are almost perfect at about shoulder width or so (I prefer a more narrow grip these days). I figure I'd start piecing together a little home gym with simple basic things for days I can't make it to the gym. This dip stand is a great start to anyone's home repertoire.
The hack squat machine is my 3rd Titan product. I believe Titan has great products and quick shipping.I love the flash deals that are sent via text, as well as the emails that show all the products that are available.Regarding the hack squat machine, I was no longer able to do squats. The hack squat machine was the perfect replacement for leg exercise.I found the seat keeps my lower back sable and I am able to push more weight than doing squats.Great machine. I had to print out the instructions because those are not provided. Once printed out, wife and I had it together in about 1 1/2 hours. The most important item regarding Titan is their customer service, hands down, the best
The weighted vest was reccomended by Trevor Wickam from The MS Gym. Using the vest has really impacted my life. My core strength has vastly improved and my balance and coridinatiom is greatly improved. I can walk much easier. I was diagnosed with MS 12/22/21. I only wish I had known about The MS Gym and Titan products sooner. Love the vest and it was affordable.
I got a direct PDF link for the assembly manual I requested. I still think it would be better to just have a sheet of paper with the instructions included. After all, the amount of protective bubble wrap and styrofoam was huge (not complaining, by the way!), so I don't think a piece of paper will make much of a difference. Nonetheless, I got the help I needed, so I'm good. The trap bar is great. I just do not like the nonsensical environmental reasoning to not just include a sheet of paper with the assembly instructions (only reason I am giving 4 stars). Regardless, the help I got was fine.
I ordered a T3 power rack and 230lbs of bumper plates. The plates came in multiple deliveries over several days. The rack never showed up except for the crossmembers and a few accessories. What DID show up was 2 massive curl bars that weighed around 60lbs a piece, that I DID NOT ORDER! I did the honest thing and told titan what I had and they proceeded to say that my rack would be 2 months out before delivery. I said just cancel my order and refund my money. They said sure, oh and by the way repack, contact fedex, and schedule a time to ship our bars(that i didn't order) and the partial parts back to us or we won't give you the money back. They were gracious enough to email me some shipping labels to put on the boxes but I still had to print, repack, load everything in my vehicle and haul 200lbs+ worth of metal to a fedex pickup.Horrible customer service and if you deal with a person named grace p. from titan..... good luck and godspeed my friend. Worthless company and employees.
This is one of the few companies left with stellar service, prompt responses, and the integrity to make every situation right. When I had an issue with something the company certainly wasn't at fault for, their agent, Jude, went way above and beyond to reach out to me within hours of my email to the company. Absolutely BEST service EVER! Jude immediately assessed and resolved the situation for me. There was no arguing or attempt to do anything other than resolve the situation. I have NEVER been so impressed with a company before. Hands down best experience. I recommend anyone in the market for fitness equipment purchase directly from them every single time. You will get top quality equipment, immediate and prompt attention if you need anything at all from them, and the peace that comes from knowing you are spending hard earned money at a company who values their customers. Rockstars in every sense of the word!!!
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