Review Time
IF I WOULD GIVE THIS CASINO ZERO STARS, I WOULD!!!THEY CLAIM THAT THEIR WITHDRAWALS ARE FAST BUT DONT BE FOOLED! I REQUESTED A WITHDRAWAL ON A SUNDAY AND AFTER 6 DAYS THEYRE STILL VERIFYING MY IDENTITY!!!! I SENT ALL THE REQUIRED INFORMATION TO THEM VIA THE SUPPORT AND IT TAKES ONE DAY FOR THEM TO REVIEW IT AND ANOTHER DAY FOR ANOTHER STEP IN THEIR VERIFICATION. I GAVE THE SUPPORT TEAM THE INFORMATION AND AFTER THREE DAYS THEY DIDNT FORWARD IT TO THE RELEVANT DEPARTMENT!!! I ENDED UP CANCELLING MY WITHDRAWAL DUE TO THE INCOMPETENCE IF THEIR TEAM. DO NOT USE THIS CASINO!!
Jennifer is one of the best customer service reps I’ve had the pleasure of speaking too not only on this site but every site. She was very sweet, she took the time to listen to my concerns and communicated every step of the way. She was able to assist me exactly as I expected and quickly resolved the issue. I look forward to chatting again
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