tracylondon.com

1.2
1.2 Based on 21 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.2

/
5

21 Reviews

5 Star
3%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
97%

Filtered Reviews

Filter Reviews

Review Time

Miss c
If I could select zero stars I would

If I could select zero stars I would. The dress I ordered and the dress I received are completely different. I ordered a strappy dress and the dress I received had long sleeves. Dispite sending pictures over this company are still arguing that I received the correct order. They are offering me a 15% to keep the dress when I’ve clearly stated I do not want the item and want to return. They make it very difficult to return anything DO NOT ORDER FROM THIS COMPANY!! I wish I’d have checked the reviews first as I’d of avoided this company at all costs!

1
Date of experience: Feb 05, 2026
Sonya
I ordered a fleece man's cardigan

I ordered a fleece man's cardigan. A machine knitted 100% polyester garment arrived 2 weeks later via airport customs. It is of poor quality. Not happy.

1
Date of experience: Feb 05, 2026
Nicki
I wouldn’t even give 1 star if I could

I wouldn’t even give 1 star if I could. Do not buy from this firm, the products are shocking. You cannot return for a refund as they warehouse is based in China , they offer you 10% not to return product even though it is not financially viable to return Disgusting companyand should not be allowed to sell in the UKAvoid at all costsBeware you have been warned

1
Date of experience: Feb 04, 2026
Frank
⛔️❌TOTAL UTTER RUBBISH ⛔️❌SCAMMERS 🤬

⛔️⛔️⛔️Wouldn’t have given any Stars as they don’t deserve any!!! But have given 0 ⭐️ So I can let people know that they are SCAMMERS SCAMMERS THAT SELL FAKE CRAP FROM CHINA !!! BUT ADVERTISE CLOTHING THAT YOU DOSENT EXISTS!! THEY DONT REFUND YOUR MONEY AND THEY DONT DO RETURNS UNLESS YOU PAY FOR IT TO BE SHIPPED TO CHINA AND THEN OFFER YOU 20% REFUND!!!!! 🤬🤬🤬🤬❌Total load of rubbish, fake advertising,❌ ❌Fraudulent advertising, ❌Absolutely Disgraceful .❌ DONT UNDERSTAND HOW THEY ARE STILL ALLOWED TO BE TRADING 🤬🤬🤬AVOID AT ALL COSTS We ordered a leather jacket and received a plastic fake leather jacket and when we asked to return they offered us a 20% refund and said we could keep the jacket and give it to a friend!!! I wouldn’t insult my friends!! It’s absolutely awful, Hideous absolute joke.

1
Date of experience: Feb 02, 2026
DEBRA DEBRA
Joke of a website

Come across this website. Found a dress, Gorgeous, Beautiful dress. Easy to order. 30 day returns, no problem. YES, PROBLEM. Dress came over 2 weeks later. Ordered khaki, recieved cream. It became obvious very quickly, that this is a knocked up dress, looked absolutely nothing like the picture on the website. Cheap, nasty material, and very badly made. Within an hour of the dress being delivered , I emailed 'customer services ' to ask about a returns label. What I got back was basically a load of drivel. How it is better for the environment, if I keep the dress and give it to friends or family, how they plant 3 trees for every unreturned item. If I wanted to go ahead with a refund, I would get 10% back. When I complained, they then offered 15%, £6 something or other. I told them No, and there a joke. I know, its my own fault, should of read the reviews, blah, blah, blah. In my defence, I was at work and rushed. PLEASE, PLEASE do not buy from this website.

1
Date of experience: Feb 02, 2026
irena mihnovica
I bought myself a jacket

I bought myself a jacket. When I received it, I was shocked. This product is terrible.

1
Date of experience: Jan 24, 2026
Michelle Dawn Perryman
I cannot put no stars if i could it would be zero

I cannot put no stars . AVOID THIS COMPANY THEY USE TEMU AND SHEIN PRODUCTS AND SELL MORE THAN DOUBLE I BOUGHT BOOTS THAT ARE MADE OF PLASTIC RUBBER RUB BISH BROKE THE MOMENT I WORE THEM .DONT BE FOOLED LIKE I WAS Terrible service arrived days later .company needs to be closed down by trading standards if trading standards really exist

1
Date of experience: Jan 23, 2026
J Ellison
Zero stars would be more accurate

Zero stars would be more accurate - I ordered on the 18th Jan- I checked trustpilot first and there were only positive reviews- Shoes still not here, tracking doesn't work- fobbed off by customer services and suddenly loads of bad reviews on trustpilot... I smell a rat!

1
Date of experience: Jan 18, 2026
Gregory Moore
I ordered a knit pullover just wanting…

I ordered a knit pullover just wanting something basic. Ended up liking it a lot more than planned. Soft from the first wear and it hasn’t lost its shape yet. Arrived in about a week and a half folded properly. No weird smell which I always notice.

5
Date of experience: Nov 07, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More