travelrefund.com

4.1
4.1 Based on 200 reviews

If your flight has been delayed, cancelled or overbooked, you may be entitled to compensation. Many passengers lose money because airlines either reject claims or fail to inform you about your rights. Your right to compensation is guaranteed by EU Regul...

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Average Rating

4.1

/
5

200 Reviews

5 Star
71%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
20%

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Review Time

Snowder
Fast and easy way to get money from…

Fast and easy way to get money from airline, for delay flight 😀

5
Date of experience: Mar 19, 2024
Very Helpful

Very Helpful

5
Date of experience: Mar 15, 2024
CW4
Fantastic.

It was a fantastic experience. Our problem was dealt with professionally and efficiently. It was very reassuring. Thank you .

5
Date of experience: Mar 14, 2024
FOSSILE34563
Overbooking

I had an overbooking experience for my flight in which I got stuck in Barcelona. I decided to ask for compensation and I asked Travel refund for help. Overbooking are not the simplest of cases, but they kept me informed at every single step and in the end I got my due compensation! So thank you!

5
Date of experience: Mar 14, 2024
Peleg Powell
Great service!

I just gave my information and they took care of everything! Great service and everything was super clear

5
Date of experience: Mar 13, 2024
Kierra Johnson
refund proceeded

I had a flight delayed last year and applied for the cashback with travel refund. I got even more money than I was expecting! I am really satisfied with the company 😁

5
Date of experience: Mar 13, 2024
Eugene Cook
Travelrefund was supporting me since…

Travelrefund was supporting me since the beginning of my claim vs the air company. In the first istance the company did not answer . TravelRefund continue to claim and at the end they were able to succed in the request. They were working behind the "scenes" really very hard.

5
Date of experience: Mar 13, 2024
Ashley
Actually I would give zero

Actually I would give zero! stars. Using travelrefund.com to receive compensation from the airline didn't result in any progress. They keep sending messages that the airline didn*t respond...so nothing actually happens. In contrary..you give them personal information and they are not even able to maintain the data. Currently there was an email that they had an "IT breakdown" and your data...e-mail adress, contact information might have been accessed by some hackers!!!!!!!!!!!!!What a dissapointment!!!!!!!!!!!

1
Date of experience: Mar 12, 2024
yulali123
SCAM

Case T20616It's been almost a year since I applied for compensation, and even though the company received money from the airline a long time ago, they still haven't paid me anything back. Also, before applying, I asked if it was okay to fill out one application with my co-passenger even though we have separate booking numbers, and I received a positive answer. Guess what? After a year of waiting, they said I should file a separate claim and probably wait another year.Customer support is terrible, and I barely get any answers. I do not recommend this company since I haven't even received my compensation.

1
Date of experience: Mar 07, 2024
I haven't used travelrefund but the bad…

I haven't used travelrefund but the bad reviews about lack of support are usually a red flag , typical for companies who write their own good reviews.

1
Date of experience: Mar 04, 2024

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Business Details

  • If your flight has been delayed, cancelled or overbooked, you may be entitled to compensation.

    Many passengers lose money because airlines either reject claims or fail to inform you about your rights.

    Your right to compensation is guaranteed by EU Regulation 261/2004, and at Travelrefund we are on your side – we handle the entire process and we are specialists in securing the compensation you are entitled to. You save yourself the hassle and we follow your case all the way to the door.

    Check your case for free at www.travelrefund.com – it only takes a few minutes!See more

  • email info@travelrefund.com
  • call +4582828585
  • language https://travelrefund.com

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