turtlebay.co.uk

3.3
3.3 Based on 121 reviews

Turtle Bay - Caribbean Restaurant. Caribbean eating & drinking... cool cooking with hot flavours!...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.3

/
5

121 Reviews

5 Star
49%
4 Star
3%
3 Star
6%
2 Star
17%
1 Star
26%

Filtered Reviews

Filter Reviews

Review Time

DAVE WILLIAMS
Amazing management and staff.

This is not a conventional restaurant review.After leaving the Robbie Williams concert at the Brixton Academy on Sunday my wife Karina had a bad fall on a dodgy paving slab directly outside the Turtle Bay restaurant Brixton. Karina was shaken and bleeding very badly, the staff in the restaurant rushed to her aid.They went above and beyond helping Karina, cleaning her wounded face and hands, and offering to call the emergency services, I am truly grateful.They allowed Karina time to recover even though they were finishing and cleaning up.Thank you Brixton Turtle Bay for being amazing.Dave and Karina Williams

5
Date of experience: Feb 08, 2026
Joe Bergin
This review is specific to the Victoria…

This review is specific to the Victoria St venue in Liverpool. Following a relatively negative experience at the Hanover street branch, I took my friend for his first bottomless brunch at the Victoria Street venue for his first bottomless brunch!!All of the staff were great, the food was fantastic and the drinks far exceeded expectations. The clear stand out, and prompt for me to take the time to leave a review is due to Ellie. She was extremely personable, made my friend’s first bottomless brunch experienced something he will never forget. Restored my faith in Turtle Bay. Thank you Ellie, and thank you Victoria Street Turtle Bay!

5
Date of experience: Feb 06, 2026
chris whitehouse
Fantastic food

Fantastic meal for my wife’s birthday.Food was excellent and the service at 1st a little slow to get our drinks 20 mins wait but that was it.Our waiter Tyrone was very friendly and looked after us.

5
Date of experience: Jan 31, 2026
Debbie         Elvins
Went knight street in Birmingham…

Went knight street in Birmingham restaurant tonight for our grandson who was 18, what a disappointment that was.The staff was rude we waited ages for our drinks the food was not nice at all.so we will not be returning and I would not recommend this restaurant to any one

1
Date of experience: Jan 31, 2026
Tristan Brown
Great experience

Great experience, food and service was amazing. Special shoutout to Reice and Ollie!!

5
Date of experience: Jan 31, 2026
Chan
Lovely manager!

The manager at Exeter was lovely and helpful and we had a perfect table. The only downside was that the salmon was £14.95 with a bit of “creamed veg” (no idea what the veg was, so that was a total mystery, along with it not having any cream). It was a tiny portion if you were where to have this as a meal. We shared this as it said it’s “perfect for sharing” on the menu, but it was literally two mouthfulls each (the small salmon pieces you get from the shops) 1” x 4” ish. I would have done this at home so personally, it wasn’t special to me and didn’t want me to go back again. The cocktail was lovely but would like to see other cocktails other than rum as I know lots of people don’t like it but like the atmosphere in there. The brownies I would have again especially with the coconut ice cream. The menus are also new branding which I loved as an artist/designer but feel like it needs to be more funky like it used to be and not follow everyone else’s style.

3
Date of experience: Jan 30, 2026
Mia Hughdie
Love the service at Turtle Bay

Love the service at Turtle Bay, Elise is so lovely and welcoming

5
Date of experience: Jan 29, 2026
Chloe Franks
Gracie is an amazing waitress

Gracie is an amazing waitress. You should be giving her lots of benefits and promotions and cannot fault her anyway so kind so lovely 10/10+. Xxx

5
Date of experience: Jan 24, 2026
Gill Clay
Terrible experience in Lincoln

Terrible experience in Lincoln, awful food and extremely rude staff.

1
Date of experience: Jan 17, 2026
Ritz O
Gone down hill

Turtle bay used to be a fantastic place to eat.Lately it's really gone downhill. The menu has changed and become more tapas like.Lots of items have gone from the menu.Menu options just taste really bland.True various dishes over a few visits and all really flavourless and a few dishes actually weren't nice.Portions have got smaller and quite a lot of bland food. Have been 3 times recently each time thinking I may have picked a bad dish but I can't say I have enjoyed anything.The chicken roti was really poor and the fish fritters were just unfrozen and fried and hard.Jerk sauce was really watery on the chicken. Condiments removed from tables and not available at all.Even with the offers/ vouchers they give you I think that's probably my last visit to them. Which is a shame because for a number of years the food has been great.

2
Date of experience: Jan 16, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Turtle Bay - Caribbean Restaurant. Caribbean eating & drinking... cool cooking with hot flavours!

  • language https://www.turtlebay.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More