typeform.com

2.3
2.3 Based on 200 reviews

Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses e...

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Average Rating

2.3

/
5

200 Reviews

5 Star
21%
4 Star
7%
3 Star
6%
2 Star
7%
1 Star
58%

Filtered Reviews

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WR59
Avoid at all costs.

Avoid at all costs. Not only is the product expensive - but it simply doesn't work. The formatting was so bad on the form, that users inadvertently selected the wrong imagery (in my case, photography print). This resulted in huge waste and significant economic loss. Do not use.I am awaiting a response.

1
Date of experience: Nov 03, 2023
Kirstin Rogers
Hugely over-rated

Hugely over-rated! UI/UX is out-dated.

2
Date of experience: Oct 23, 2023
Ned Ross
My plan disappeared

I purchased a yearly plan with typeform only to find that 3 months later my account has its plan stopped?! I tried getting in touch with their support twice, attaching the invoice I received from them when subscribing. They didn't even bother to answer.

1
Date of experience: Oct 01, 2023
Wade Coleman
You find out there is a limit of 10 responses after you create your first form

I feel like them not telling you upfront somewhere during the account creation / first form creation process that the free plan has a limit of 10 resposes makes you invest time into creating a form just to then find out that there is a limit of 10 responses and now you need to upgrade. Just tell me upfront that there is a limit of 10 responses so I can decide before investing time into creating the form if I want to use your platform or not.

1
Date of experience: Sep 22, 2023
Simone Walker
not worth the price tag, learn why

The price does not match the quality of service or the features. I would recommend something like Survey Monkey or even Monday.com forms. They basically look the same. This company does not really care much for the Typeform product as they haven’t updated in a very long time. It seems like they are focusing more on their videoask product which is disappointing because you are paying over 500 dollars for typeform. It feels like they did not really think of the user experience and customer service when developing this product and mostly focused on marketing. If you go to the typeform community there are not a lot of people active there and it seems like these people are doing more of the work when issues arise. I would stay away from Typeform and look for better alternatives.

2
Date of experience: Sep 12, 2023
For two weeks I have sent three emails…

For two weeks I have sent three emails to type form. No response . The VIDEO messages are sexy . But useless

1
Date of experience: Sep 05, 2023
Nathan Baker
I lost because of you 848$ on ad spend…

I lost because of you 848$ on ad spend and their return because of a stupid thing you did to the embedding with WordPress and it's not working anymore.Your employee yesterday Ylli tried to be "Smart" and tell me about the HTML, Body, and Head code.I told him that it had been working for months, and tried to explain to me that he didn't know what happened.I am following your embedding guidance, and I didn't make any edits to the different embedding.This is ridiculous, and he told me if it's working on Wix, and I don't know what other, then the problem is not from our side.Do I care if it's working on Wix? Of course not. because my website is not Wix.I even showed him that the WordPress team is facing the same problem when following your embedding instructions.I lost money, return, and probably a big client for my agency because of you.You are the worst form of software I've seen with ridiculous support that tries to look smart instead of being cooperative and supportive.

1
Date of experience: Aug 31, 2023
Julien
Either hacked or they sold my info

Just got unsolicited marketing email from a company in Texas I have never heard of, and the only other company that had this particular email was typeform.com.AVOID.

1
Date of experience: Jul 29, 2023
Grayson Patterson
Basic Error: Unable to restrict 1 submission per respondent. Why?

Why would you let us build a survey only to realise once sent to a client that a single respondent can respond multiple times without being restricted?A person should register their email address and then automatically be restricted to being able to submit once. That is a standard & common sense expectation of a survey.Just found out participants can submit multiple times from a paying client, who is a multinational organisation and now we're caught and seen as incompetent as a small business...And to sort this out; the Help Centre states we need to find someone with coding skills.Not acceptable.And defeats the whole purpose of the offering.

2
Date of experience: Jul 28, 2023
Lhetho
Crazy price increases and really bad…

Crazy price increases and really bad customer support. When commenting on their ads I got banned so that's a trustworthy business practice 😂 The poor soul that has to comment on these reviews to try to salvage their reputation.

1
Date of experience: Jul 19, 2023

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  • Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year and integrates with essential tools like Slack, Zapier, and HubSpot. For more information, visit www.typeform.com.See more

  • language https://www.typeform.com/

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