Review Time
Avoid at all costs. Not only is the product expensive - but it simply doesn't work. The formatting was so bad on the form, that users inadvertently selected the wrong imagery (in my case, photography print). This resulted in huge waste and significant economic loss. Do not use.I am awaiting a response.
I purchased a yearly plan with typeform only to find that 3 months later my account has its plan stopped?! I tried getting in touch with their support twice, attaching the invoice I received from them when subscribing. They didn't even bother to answer.
I feel like them not telling you upfront somewhere during the account creation / first form creation process that the free plan has a limit of 10 resposes makes you invest time into creating a form just to then find out that there is a limit of 10 responses and now you need to upgrade. Just tell me upfront that there is a limit of 10 responses so I can decide before investing time into creating the form if I want to use your platform or not.
The price does not match the quality of service or the features. I would recommend something like Survey Monkey or even Monday.com forms. They basically look the same. This company does not really care much for the Typeform product as they haven’t updated in a very long time. It seems like they are focusing more on their videoask product which is disappointing because you are paying over 500 dollars for typeform. It feels like they did not really think of the user experience and customer service when developing this product and mostly focused on marketing. If you go to the typeform community there are not a lot of people active there and it seems like these people are doing more of the work when issues arise. I would stay away from Typeform and look for better alternatives.
I lost because of you 848$ on ad spend and their return because of a stupid thing you did to the embedding with WordPress and it's not working anymore.Your employee yesterday Ylli tried to be "Smart" and tell me about the HTML, Body, and Head code.I told him that it had been working for months, and tried to explain to me that he didn't know what happened.I am following your embedding guidance, and I didn't make any edits to the different embedding.This is ridiculous, and he told me if it's working on Wix, and I don't know what other, then the problem is not from our side.Do I care if it's working on Wix? Of course not. because my website is not Wix.I even showed him that the WordPress team is facing the same problem when following your embedding instructions.I lost money, return, and probably a big client for my agency because of you.You are the worst form of software I've seen with ridiculous support that tries to look smart instead of being cooperative and supportive.
Why would you let us build a survey only to realise once sent to a client that a single respondent can respond multiple times without being restricted?A person should register their email address and then automatically be restricted to being able to submit once. That is a standard & common sense expectation of a survey.Just found out participants can submit multiple times from a paying client, who is a multinational organisation and now we're caught and seen as incompetent as a small business...And to sort this out; the Help Centre states we need to find someone with coding skills.Not acceptable.And defeats the whole purpose of the offering.
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Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year and integrates with essential tools like Slack, Zapier, and HubSpot. For more information, visit www.typeform.com.See more
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