typeform.com

2.3
2.3 Based on 200 reviews

Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses e...

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Average Rating

2.3

/
5

200 Reviews

5 Star
21%
4 Star
7%
3 Star
6%
2 Star
7%
1 Star
58%

Filtered Reviews

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Review Time

Yann
Quite an unethical company from our…

Quite an unethical company from our experience.

1
Date of experience: Mar 05, 2024
Walter
Dirty pricing policy

Tricked me into moving our forms to a decent service at a reasonable price. Once hooked, they force a 10x price increase from one year to the next.Don't trust them !!! Paperform is a more reasonable option

1
Date of experience: Jan 15, 2024
Michelle Butler
Their client service is really bad.

Client service is really bad.

1
Date of experience: Jan 13, 2024
Mortimer Harris
They trick you

Forms are easy to use.But they trick you into doing your first form and then tell you after you have published it that you can only get 10 answers without upgrading your plan.Dirty way of doing business.I would go with google forms next time.

1
Date of experience: Jan 10, 2024
Kent
BEWARE: They take your money without asking

BEWARE: They upgraded our free plan to a €890 plan without warning and simply deducted the money from our credit card. Trying to contact them is impossible...

1
Date of experience: Jan 08, 2024
Holbrook Morris
The client service is horrendous

The client service is horrendous. Charlie is very bad.

1
Date of experience: Jan 03, 2024
Watch out for the submission limit

Watch out for the submission limit! It blocked access to the form after '10 free answers.'I wasn't aware of this until I received the email notifying me that it was too late because I reached the limit in 5 minutes, and I have to upgrade my plan if I wish to continue.I would need to purchase a plan that costs $700 or more to obtain a maximum of 400 responses, considering my case involves a survey that occurs only once a year.I wish it would AT LEAST alert me while building the form that only 10 answers would be allowed.When you send hundreds of emails and then everyone asks you why it's closed or simply never responds because of this, you lose credibility, answers, time, and money.

1
Date of experience: Dec 13, 2023
Plan renewed with no warning despite canceling

Our annual plan was renewed with absolutely no warning, despite having canceled it previously. I'm sympathetic to the fact that my cancelation may not have gone through, but there is no contact info anywhere to ask for a refund. Absolutely cannot afford this service and am not planning to use it. Help!

1
Date of experience: Nov 26, 2023
Manuel Long
poor accessibility

poor accessibility. only a chatbot. high bill > €500. without prior notice price increase of almost 100%. We no longer use the product.

1
Date of experience: Nov 16, 2023
Colette Bell
I cancelled the subscription ages ago…

I cancelled the subscription ages ago and they have just billed me again. It turn out you cant cancel, you have to go to a free subscription. All very illogical and awkward. They charge a fortune for, quick frankly, not a lot.

1
Date of experience: Nov 14, 2023

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Business Details

  • Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year and integrates with essential tools like Slack, Zapier, and HubSpot. For more information, visit www.typeform.com.See more

  • language https://www.typeform.com/

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