Review Time
Shockingly bad product, refund that was promised never materialised even after chasing customer service twice. First time around they told me I have to wait 30 days until making a claim, then when I reached back out a month later they told me it's too late now to make a claim, even though I had followed the correct process. Absolute scam and I actually can't believe this company even still exists and hasn't been shut down for fraud.
I used to have courses on "my learning" and I paid for another couple of courses, and all of the sudden everything disappeared and vanished. I tried to contact them but there is no phone number. Only chat. Udemy IT couldn't recover my account. I think the are scam !
Before taking two courses, Udemy stated that there was a refund if I was not satisfied with the courses. The quality and depth of the courses I took on short term trading and trading options was at a child-like level. Some of the setups seemed more like a joke instead of a serious discussion of a strategy with an edge.But even worse was to come when I applied to Udemy for a refund. The first refund was denied because I had already gone through 8 of the 24 units. I'd already looked at one third of the course so I could not be refunded!!!! How else could I get a fair idea that the course was consistently rubbish???The excuse for the other course refund denial was that it was too close to the 30 day refund window!!!!!!! I had the refund expiry date in my calendar and thought is was okay to wait until a couple of days before.Udemy must have a book full of pathetic refund denial excuses, and they never have any intention of refunding for any of their crappy courses. The stated 30 day refund they offer before you take their course is a lie and a scam.The takeaway is, don't ever expect a refund if the course you take is a complete waste of time. And don't take any of their courses in the first place because from my own experience (and I've heard from others), most of their courses are complete beginners rubbish. PS. Also, it's impossible to communicate with anyone directly in Udemy about anything, so they know they're crap too.
I’ve purchased several courses on Udemy, hoping to improve my skills, but overall I haven’t been satisfied with the quality. Recently, I bought another course where the tutor clearly mentioned a “30-day money-back guarantee, no questions asked.” However, once I reached around 40% of the course, I found that the instructor mostly just showed code with minimal explanation. I couldn’t understand the concepts and felt it wasn’t worth continuing.When I requested a refund so I could try a different course, Udemy rejected it, stating I had already watched too much—despite the clear promise of a “no questions asked” refund. This was very disappointing.I’ve had similar issues with other courses too. The content often doesn't meet expectations, and the teaching style is not beginner-friendly. I expected more consistency in quality and better support when something doesn’t work out. I’m now hesitant to invest in more Udemy courses.
Lately, many instructors including long-time contributors with well-rated courses have reported sudden course removals from Udemy without clear explanation or warning. In some cases, content was flagged for “low quality” or “minimal human involvement,” even when instructors provided strong evidence of original, manually created materials.This appears to be part of a broader internal “clean-up” process, but it’s happening with little transparency, no clear appeals process, and sometimes even mistaken course attributions. For creators who rely on Udemy as a full-time income source, this has been devastating.It’s a worrying sign for the instructor community. If you’re considering building your livelihood on Udemy, proceed with caution your content can be taken down without much recourse.
I’m extremely disappointed with my recent experience with Udemy.My son, a student with no current income, signed up for their monthly subscription and was charged £27/month. The only alternative offered was £22/month if he committed to an annual plan costing £264. This is completely inconsistent with the pricing advertised on their website - which clearly states an annual plan is $144/year ($12/month). I have emailed them multiple times, and despite raising this issue politely and clearly, I have received no response whatsoever.As the person paying for the subscription, I feel deceived by this pricing structure and let down by their lack of accountability. For a company that markets itself as an accessible online education platform, this experience has been a huge letdown.I will no longer recommend Udemy to anyone and will be actively exploring alternative platforms with fairer pricing and better customer care.
Courses are dreadful. Course descriptions are fake and are not what is delivered on the course, so it's impossible to even find a course that could be suitable to what you actually searched and filtered for. Free courses appear as just a plug for a particular piece of software, something which they don't tell you anywhere in the course description. Customer support is abominable - staffed by incompetent individuals who either can't, or refuse, to understand basic English and the questions being put to them. Requests for manager intervention are ignored and they have no complaints procedure at all.
I´ll change my review if y´all fix this, but this is the 3rd time that I´ve tried to buy a course on your site, and it hasn´t worked. I have no issues buying on amazon, or any other site - just yours. I want ways to improve my Spanish, but for some reason I always get an error message when trying to buy the course. That makes your site seem more like a scam, to be honest.
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