Review Time
I was at work-course ran by mistake, no real help from supportI bought a course today and it started playing on the Udemy app while I was at work. I didn’t realize it was running in the background, and now the system says I watched too much to get a refund.The course isn’t what I expected at all — I can’t listen to the instructor’s voice, and it doesn’t teach actual soap making.I’ve tried to get help through the chatbot but it won’t let me speak to a human. I just want a real person to hear me out and issue a refund. This feels very unfair
I purchased a training course from them. They have disabled my ID without providing an adequate explanation as to why they have done it. This has removed my access to the training, and they will not provide a refund or any other remediation option. They took my money and ran.
I would give zero stars. But can’t. I login today to do a refresh on some courses and literaly ALL MY PURCHASED COURSES are deleted. My entire account basically deleted. They keep repeating like monkeys “give me price and payment and bla bla bla. Dude u can find all info with my email. I been purchasing courses in Udemy for years we are talking about thousands of dollars GONE. Now they claim my account is “new” and no courses exists. I feel like the new direction they took is scammy. use my became a scammy indian site now. deleting customers account and entire purchases. How the heck I’m suppose to remmeber which course I paid with which credit card ???? It’s been years and years of purchases. Now I don’t have a single one. I AM NEVER USING THIS SCAMMY SITE AND IMMA MAKE AURE EVERYONE KNOWS APBUT THEIR SCAMMY TACTICS.
I found there are "tricks" that stop you from using what you already purchased, and force you more to purchase unethically.For example:When I search GraalVM on the courses to purchase I get the course: Java Native Compiler in depth.However, when I search the same under my courses it seems not to be appearing.This is a serious issue as the courses already purchased aren't able to be looked up and utilised.
I purchased courses totaling $93.22, which were charged and posted to my credit card on April 30, 2025. Now, Udemy has no record of the payment. My courses are "missing." They have no record of the purchase. I think this organization has just stolen my money. My advice: buyer beware!
Once useful, but no longer fit for purpose as Udemy have removed the ability to take screenshots, so students cannot make their own annotated notes on slides, infographics, diagrams etc. Can you imagine a collage course where students are not allowed to have the slides or to write on them? Udemy instead advise users just to use their lame in house notes feature which is no match. This is not a serious approach to learning and Udemy should be ashamed.
Many of the courses currently on offer are outdated. With some courses, it's not clear until after you've enrolled how long it's been since a course was posted or updated. This lack of transparency is unacceptable, especially with subjects like IT and AI where things change all the time.Some "courses" are clearly just thinly veiled advertizements to get you to go to the presenter's own website and buy their actually courses.Some of the presenters have quite poor English skills and the closed captioning can be of such poor quality that it doesn't help to clarify anything.
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