Review Time
Used to be great, but now I have to log in daily. It's so annoying. The passwordless login is crap and needs binning. I'm so sick of having to get a code from email and input it. My browser stores my passwords and everything works fine, but for some reason Udemy think they know best. It's such a rubbish customer experience.
My refund request was denied by Udemy’s automated system, even though I have only watched 4% of the course “100 Days of Code: The Complete Python Pro Bootcamp”.The rejection message stated that I had watched “too much of the course”, which is clearly not the case. I completed only 23 of 633 lessons, which amounts to roughly 4%.I tried to contact support via the Help Center and Chatbot multiple times, but I am stuck in an endless loop and never get to speak with a human. I also emailed to udemy support and received a response that the mailbox is no longer monitored.This situation is highly unfair and contradicts your 30-day refund policy. I kindly ask you to review my case and approve a manual refund.
I saw '30-Day Money-Back Guarantee', purhcase course and i skimmed through the course.After 1 day I wanted a refund as I beleive it does not provide much value, but it says i have watched too much and can't refund, then refund option is marketing tactic and actually if you exceed certain limit of course it makes you ineligible for refund.I contact support as I purchased multiple courses previously, i was given an exception in this case, 3 starts for that.
I’ve only had positive experiences with Udemy’s support team.Once, I bought several courses and the next day there was a discount — they actually refunded me the price difference! I’ve also requested refunds a few times for courses I started and didn’t enjoy — and always got my money back quickly.
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