Review Time
I have taken 5 courses on Udemy as I'm trying to progress my art. The first course was a very basic course and I had to ask for a refund under the 30 days money back guarantee. I didn't realise Udemy is very very sneaky and dishonest and refunds the money as a credit so you can purchase another course rather than avail the money to the original mode of transfer. I have tried sending email to Udemy and find beyond belief there is no phone number or actual customer service email to corrospond. This is one scamster site I should have done my due diligence before hand. I would aware everyone to first look into reviews and testimonies online until one is satisfied to go ahead and spend their hard earned money. I don't even feel like taking the rest of the course as I'm just disgusted with this fraudulent website.
You are cheating people with no refunds at the first time with giving udemy credits when nobody wants them. Not giving a chance to leave the service even they want it - as the credits are real money - you dont want to refund it.Both courses didnt be finish and i am gonna report accordingly.SCAMMERS!
Udemy used to be good. Recently, they are letting incompetent instructors to offer courses on their website. It appears, that these "Instructors" are posturing as instructors without any knowledge of the subject matter, copying and pasting programming code from Git Hub.I have been taking courses on Udemy for some time. Of late, the whole thing seems to be a fraud!!
I bought a product from Udemy on last August 5th. On the second login I did, I got a message saying my account was blocked withou a given reason.Imediatelly I've sent an email and received an automatic email and until today, I've got absolutely nothing from them. I can't understand how a company like this could have clients. They are unrespecful and they robber my money!
On one hand, I really appreciate the vast array of courses on so many possible subjects! One can easily find some really high quality learning material on Udemy. I've learnt many things using Udemy. Standard course prices are horrendous, but I usually wait for deals and buy in bulk, since I always seem to be in the middle of another course :)That being said, I think their tech stack is... bad. Firstly, you can often see a degraded streaming performance, or their APIs sometimes take minutes to respond - which is a huge no-no for an API. It happens quite often, and the incidents are not logged by their status monitoring platform, at all. You go to status.udemy.com and everything is green, but for you - it's not working at all. So you go to DownDetector and see a large spike in reports, but Udemy Status remains green for some reason. The last time I waited about 40 minutes for the site to start responding again, and gave up after that.Next, they've added an INCREDIBLY annoying modal pop-up that's supposed to encourage you to schedule a regular learning window. Well, I didn't want to, because it didn't fit my lifestyle and personality. So I dismissed it. But it kept popping back up every few days! And there's no way to keep it disabled! I reported it, but they "don't offer an option to dismiss this pop-up permantly" - that's a quote from my chat with Udemy support.Broken notification settings are another thing. You have two levels of notifications: global and per individual course. So in theory you can have all notifications disabled by default, but you might want to receive info messages about promotions from a specific course you have. Well, it seems I can't turn them OFF, because I keep receiving announcements from one specific instructor. And yes, I double checked - I have all settings switched off correctly, I've even confirmed it with their support.Oh, and by the way, I when I was speaking to their support via a chat widget, the Udemy representative named Karl was extremely unhelpful. He tried dismissing me when I raised the notifications issue, "If this still exists, please reach out to us then", he said, like I hadn't seen it happen 5 times already.All in all, I think the idea and content you can find on there are amazing. But Udemy suffers badly from bad tech and questionable support. I think I might consider moving my learning elsewhere...
I bought a course and I really love it. The video interface is awesome. The platform is user-friendly and easy to navigate. The course are also discounted frequently so you can snatch a course for very cheap price. Overall, one of the best learning platform.
I bought two course, the first one a fitness trainer course and the second one is a diet nutritionist. i just finished the first one and received my certificate instantly. i am really impressed with the layout it and the teacher of the different course.
I bought a course and a few days later my account was suspended for no reason. I tried contacting support and nothing happened since. I am very disappointed as I am never going back there again. And I am still waiting for my money back or access to the course I bought.
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