udemy.com

2
2 Based on 609 reviews

We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is avail...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2

/
5

609 Reviews

5 Star
15%
4 Star
7%
3 Star
5%
2 Star
8%
1 Star
65%

Filtered Reviews

Filter Reviews

Review Time

Pepper P.
My identity was stolen

I enrolled in a certificate course by an instructor that calls himself AIGPE or Advanced Innovation Group Pro Excellence. At the end I discovered I had to give him (a person I do not know and probably is in India) a lot of personal information so he could make my certificate. Ever since my mailbox is flooded with all kind of money scams. My personal data seems to now be circulating in many shady networks. I contacted Udemy to complain, but no action was taken. I think they are just happy they sell courses. Be careful.

1
Date of experience: Sep 23, 2022
Laurel
Introduction to Crystal Healing

I have completed a few specific courses and I am very satisfied with the teachers and content. I have not encountered any problems so far. You get what you pay for. If you want college credit, go to a local college. My main reason for enrolling is to further my own knowledge.

5
Date of experience: Sep 21, 2022
Mandy
Suspend account without any notice

Bought 5 courses last month, account be suspended today without any reason and notice.Didn't share account.Didn't write a review.Pay $65 and got suspended without any reason and notice.

1
Date of experience: Sep 14, 2022
Medea Kelly
This course was really good and the way…

This course was really good and the way they explained all techniques was really clear and understanding, I recommend it !!!Thanks Mark 👍👍

5
Date of experience: Sep 14, 2022
Jake Reed
Enrolled course revoked from Udemy with no notification nor explanation!

Udemy revoked a training course I had paid for and stated that they were unable to disclose the reasons they were forced to remove the course from their directory. Udemy sent no communication to me as an enrolled user, that this course revocation had taken place and so I was confused when I logged in to cram for my qualification exam only to find that the link in 'My Learning' for the course no longer worked. I searched the course from the main page and could see it no longer existed/appeared in their course listings. After chatting to someone on Live Chat I was informed that the course had been removed and that they would provide me refund. I complained that this would likely now impact my qualification exam as I was part way through the course they revoked and complained that they had not thought to notify enrolled users that they had revoked the course. I was offered a discount code that would "show courses at their cheapest possible price" (which itself goes to show the course price inflation model which Udemy work to). I rejected this as I felt it was a token gesture for the problems Udemy had just caused me and asked if it was possible to get a free course credit instead. (If I fail this qualification now, at least I can go study for another right?) but was told that Udemy had no power to issue course vouchers and that power rested solely with the course instructors. I asked what else Udemy would be able to do to remedy this situation and was presented with same copy and pasted text from earlier in the conversation, so politely left and made it clear I would write up a poor review of them and use Cybrary from here on out.

1
Date of experience: Sep 12, 2022
RL49
Cannot be trusted

Don't trust them that they will return your money back if refund is requested and approved... I had troubles with the course I purchased and the system which were not soled, that is why I requested a refund which they approved. However, 30 days passed, I still haven't received my money back and noone answers to my emails. This is such a bad service...

1
Date of experience: Sep 06, 2022
Gage Howard
Horrible Customer Support

When Udemy suspended my account without notice, warning or explanation, I immediately sent them a letter asking for reason with the request to restore my account. I have been watching tutorials for work and I have spent legitimate money for those. Today has been a week of waiting, and I still get no real response. I am beyond upset. Never in my life have I experienced customer support this atrocious!

1
Date of experience: Sep 02, 2022
George M.
Low quality, non-native speakers with strange accents

I wanted to learn with them, but their courses are low quality, the authors are not real professionals, and many courses I followed were created by non-native English speakers, with accents from around the world, which makes them difficult to follow, and makes the comprehension of the material less useful, not to mention that some are ignorant in the thing they create and it becomes useless videos.For example, one Spanish author pronounces "apache" (the web server) as "apak", which is very annoying, anyone who really uses that server knows how to pronounce the name correctly, and naming it "apak" is just clear ignorance, I stopped and didn't finish the rest of the course.In short, try to avoid this site.

1
Date of experience: Aug 28, 2022
Rhiannon A.
Udemy is the best website ever with…

Udemy is the best website ever with great teachs and it is affordable

5
Date of experience: Aug 23, 2022
__Trickster__
Scamlike way of selling courses

Even before I could start the course I wanted I almost got scammed. When I was browsing for courses the site indicated that there was a special offer on basically every course. However when I went to checkout and signed up, all of a sudden it was gone even though it said there was still five hours left on the special offers. Because od this I almost payed 84 euros for a course instead of 15. I can't help but think this was intentional because as soon as I made an account the offers were gone.

2
Date of experience: Aug 22, 2022

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • We’re the world’s online learning marketplace, where 7 million+ students are taking courses in everything from programming to yoga to photography–and much, much more. Each of our 30,000+ courses is taught by an expert instructor, and every course is available on-demand, so students can learn at their own pace, on their own time, and on any device.

  • email support@udemy.com
  • language https://www.udemy.com

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More