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A very absurd act of Udemy! I'm Vietnamese in Russia, I've been buying and studying udemy's courses all year. I paid all for a course and it is Udemy's obligation to deliver the course according to my bill, but now why won't udemy let me continue my studies just because I'm in Russia? This action is a blatant act of stealing and appropriating property in a blatant manner. Udemy is in serious violation of consumer protection laws or frankly a SCAM (because Udemy collected my money but did NOT provide a commensurate service). A place related to education but blatantly cheating and appropriating users' assets, how does Udemy claim to be an educational tool - a civilized tool? You are behaving like a prehistoric and uncultured person. Such a tool is not qualified to teach other people how to be human. I give up Udemy forever because you are not fit for the role of imparting knowledge.PS: Who are we? We are just consumers, how can we influence the political situation of the "big guys"? What an insult.
Fraudulent company, no way of contacting them. I enrolled on a course for one day and used about 30 mins before the sound went. I asked for a refund which Udemy stated was offered before 30 days. I had an email saying I could get credit for the amount when I wanted a refund. The credits are not even showing on the account. NEVER AGAIN!
I have written a course for Udemy as I kept seeing bloggers saying how profitable writing a course is, and I must say that getting $3.45 per student is not something that I would consider profitable. Udemy takes over 80% of the profit. I have been with Udemy since March 2022 and it is not getting any better. I would NOT recommend to waste your time writing a course and post it on Udemy - they make money on your work and give you peanuts which is not fair. I have no idea where the bloggers got their information of how much money you can make, but they are obviously misinforming anyone that is looking into creating courses.
I usually dont leave reviews unless the place is great, or I genuinely think the company is predatory to a point where I have to question the morality of some policies."O. Rivera" was my technical support agent, and upon requesting a refund stated that it WAS NOT POSSIBLE.But an email later said it would be possible, only if they were legally obligated to. Which ??? How can you say its not possible then only deliver under threat of law?Very lame, very corporate. Do not buy a UDEMY subscription.
I logged in twice and I couldn't log in after that under common law even if you are outside a company's refund policy if they have not provided the goods you have paid for the decent thing that any non-currupt non-thieving company would do is refund you.Udemy is a thieving company they ARE NOT EXCELLENT. I am not some disgruntled customer I have paid £15.99 for a course I cannot access and they have not helped me at all. They have not been able to correct their website technical glitch. I told them the two emails I tried and they still couldn't amend it.This horrible gaslighting manipulative customer service advisor decided to send me a patronising email because I sent them a letter before looking into taking them to a small claims court.Seriously they don't care about the customer just stealing your money for a service you haven't been able to use. A very nasty company indeed thieves in suits.The gaslighting manipulative Gmail reply for a Udemy advisor (I left her name out unfortunately solely because I'm not sure if I can legally put it in) : (Support)Feb 18, 2022, 9:59 PSTHi Rebecca,Thanks for reaching out. I was able to see you have been sending multiple emails to the address support at udemy dot com. This address is no longer monitored, so any concerns must be sent to us by our help centre. Upon checking each email, I was able to see that the course was purchased under the account linked to the email reb**calmills at yahoo dot com Please note that for security reasons, some of the characters of the email have been replaced with asterisks. While we understand your frustration here, we just want to let you know that you are not being scammed or robbed, you have simply not logged under your account and therefore cannot find your course. Udemy does not have control over how many accounts a student can create, so it's your responsibility to keep track of your purchases under each account (and of course, if you run into trouble logging into one of them or cannot find an account, we're always glad to help). This purchase was made beyond 30 days ago (156 days to be precise) so we cannot grant a refund per our terms of use (which you have agreed upon signing up into Udemy dot com) If you want to continue your course, please refer to these instructions below: To begin a course, login to your Udemy account and click on My Courses in the top right-hand corner of the page. How to log in: Steps on how to log into your Udemy account, as well as helpful images, can be viewed in this support article. From there, you'll see a collection of courses you've enrolled in. Click on any of the course cards to begin taking lectures. This article has additional information on how to access and use the various features of the course player. If you forgot the password: Can you please follow the steps outlined in our Change or Reset Your Udemy Password support article? Have a wonderful day and happy learning! LuisUdemy Support Team
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