uk

4.1
4.1 Based on 1.6K reviews

Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb...

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Average Rating

4.1

/
5

1.6K Reviews

5 Star
71%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
19%

Filtered Reviews

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Review Time

Molly
Jake solved my issue within minutes and…

Jake solved my issue within minutes and I now have access to my tickets again after i was in major panic! thank you jake!!!

5
Date of experience: Sep 25, 2025
Simone
Fast response

Fast response

5
Date of experience: Sep 25, 2025
Dianne Anholm
Very polite and helpful young man

Very polite and helpful young man, from the start of the call to the end

5
Date of experience: Sep 25, 2025
Gavin Robertson
First class service from Marie

First class service from Marie. 5 stars!!!

5
Date of experience: Sep 25, 2025
David S
I made a foul up; they fixed it.

I made a foul up - a fatal fat-fingered mistake in an email address. I was in a massive panic about wasting £130 on tickets. AXS - and their great staff member- had it fixed with no effort within five hours of my pleading explanatory email. Splendid customer service. Very happy. Buying the tickets was a doddle too, provided you can type competently and wear your glasses.

5
Date of experience: Sep 25, 2025
Mark
correcting account information

Very simply had my email corrected which i had mis-spelt on purchasing tickets

5
Date of experience: Sep 25, 2025
Su Illing
Absolutely Incredible Customer Service

Absolutely incredible service from customer support regarding wheelchair access and tickets. I was struggling with the website. Tickets purchased and processed with such an understanding adviser👌*****

5
Date of experience: Sep 25, 2025
Great response from Jake

Great response from Jake, after long wait to get someone. Thanks

5
Date of experience: Sep 25, 2025
Thomas Michielsen
Helped perfectly!

Helped perfectly!

5
Date of experience: Sep 25, 2025
Ellie Taylor
very helpful

5
Date of experience: Sep 25, 2025

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Business Details

  • Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb

  • language https://axs.com/uk

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