Name: uk
Telephone: 000000000
Rating: 4.1

Tamara Stimpson Guest

6 months ago

Absolutely fantastic

Absolutely fantastic! so helpful and super polite!

Date of experience: Sep 26, 2025

Jack W Guest

6 months ago

I screwed up

I screwed up. Set up my account with the wrong email to buy tickets in a presale.Went through the bot and got put through to someone on live chat.Spoke to Lennon, gave them all the info I had and they got me sorted. Corrected my email address for my account and got me the order confirmation sent over so I could stop panicking.Can’t fault the service.

Date of experience: Sep 26, 2025

Angelika Johansson Guest

6 months ago

Francesca was super helpful despite…

Francesca was super helpful despite some really awkward issues. It took a long time but she was persistent

Date of experience: Sep 26, 2025

Stewart Lackey Guest

6 months ago

Helpful and friendly staff

Date of experience: Sep 26, 2025

Pauline huang Guest

6 months ago

Perfect !!!!!!!!

Date of experience: Sep 26, 2025

lynsey Guest

6 months ago

fantastic service!

Absolutely fantastic service today from Joseph and Lennon, I have been having trouble for days but they sorted it for me really quickly. Very grateful.

Date of experience: Sep 26, 2025

Jo Bastow Guest

6 months ago

Easy to navigate but the initial…

Easy to navigate but the initial timeout on the purchase was frustratingly quick due to not remembering my password

Date of experience: Sep 26, 2025

Mr R Short - Watford Guest

6 months ago

Your AI is a joke

Your AI is a joke - tried to book tickets and the web site says one date and when you go through to book it the date is differant - you don't have a phone so have lost my business

Date of experience: Sep 26, 2025

Miss Lindsay Mcculloch Guest

6 months ago

I contacted the chat after having issues with AXS App

I contacted the chat after having multiple issues getting tickets for Strictly Tour 2026. The pre-sale didn't work - I got right through to payment and then it timed me out. I then tried on my AXS app and that didn't work and then waited on a phone line for 30 minutes. I then tried chat and got through to Francesca and she was so helpful. She helped with getting some access tickets for myself and my daughter who has Down's syndrome. My daughter will be so pleased that I managed to get some - we go every year. Thank you so much Francesca, you were so helpful :o)

Date of experience: Sep 26, 2025

Shaun Guest

6 months ago

TREXTASY 2025

I had read a few unfavourable reviews and was a little anxious regarding the ticket process. Needn't have been concerned, the whole process was as smooth as silk. I will definitely use ASX again.