uk

4.1
4.1 Based on 1.6K reviews

Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb...

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Average Rating

4.1

/
5

1.6K Reviews

5 Star
71%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
19%

Filtered Reviews

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Review Time

Giulia Di Cicco
My operator Lily was AMAZING

My operator Lily was AMAZING. I was having problems for days but she was SO NICE and so so so helpful. She immediately made sure my problem was taken care of and was exceptional ❤️❤️❤️

5
Date of experience: Sep 20, 2025
Meghan
Lily you are my favourite person in the…

Lily you are my favourite person in the whole world right now. THANK YOU thank you thank you, I am have been up all night stressing that I wouldn’t be able to get my tickets. You are a god send xxx

5
Date of experience: Sep 20, 2025
Fast answer to my problem

5
Date of experience: Sep 20, 2025
Sue Watson
Great customer service

The customer service team were very helpful and tried their utmost to help with my problem. Thank you very much.

5
Date of experience: Sep 20, 2025
mel crossman
So easy to use and great service

5
Date of experience: Sep 19, 2025
Paul Hurdman
Very helpful

Very helpful Sorted my issue with ease many thanks

5
Date of experience: Sep 19, 2025
Tony Stanbridge
Needed to change the date of some…

Needed to change the date of some tickets for Abba Voyage. Farren at AXS did a great job for us in changing the date. First class.

5
Date of experience: Sep 19, 2025
Laura Watson
Difficult to contact but finally resolved

I found it difficult to contact AXS initially but when I did manage, I received help from Dawn who solved my query efficiently which was greatly appreciated.

4
Date of experience: Sep 19, 2025
John Parker
Advisor was great

The advisor was great and was able to resolve my issue. I would have given 5 stars, but AXS do make it difficult to contact them, and it took me some time to workm out what to do.

4
Date of experience: Sep 19, 2025
Steph
Very helpful booking accessible tickets

Jake was really helpful in helping me secure accessible tickets for an event as I was having difficulty online and was having trouble calling the accessibility number. Thanks so much, really appreciate your help! :)

5
Date of experience: Sep 19, 2025

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Business Details

  • Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb

  • language https://axs.com/uk

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