uk

4.1
4.1 Based on 1.6K reviews

Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb...

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Average Rating

4.1

/
5

1.6K Reviews

5 Star
71%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
19%

Filtered Reviews

Filter Reviews

Review Time

caroline
very helpful

5
Date of experience: Sep 02, 2025
Maggie
Veronique - excellent at dealing with my request

Veronique made my experience so easy and was so nice to deal with. She got my request dealt with in less than 10 minutes! Would highly recommend her services.

5
Date of experience: Sep 02, 2025
Catherine
Support was excellent

Support was excellent I’ve spent weeks trying to sort an issue,Today I received the support within minutes and my issue was resolved Thank you so much

5
Date of experience: Sep 02, 2025
Uttara Kurup
Refund policy and process

Daniel was very prompt in issuing the refund and answering my questions. Great service.

5
Date of experience: Sep 02, 2025
Mark
Great customer service

Very pleased with the customer service received today, matter resolved extremely quick thanks to the customer advisor.

5
Date of experience: Sep 02, 2025
S. Williams
Helped when i panicked!

Had a complete nightmare where I stupidly (my fault) transferred tickets to the wrong email address! Chris noticed my panic and was able to sort this out in a couple of hours. Thank you CHRIS!!!

5
Date of experience: Sep 02, 2025
Andre Brown
Farren

Farren - helped me out completely and made sure that they did not stop until we got to a resolution and got my tickets in the app to show properly and got to the bottom of the issueThank you Farren, you have helped me out big time!

5
Date of experience: Sep 02, 2025
Denise Bennett
Very helpful

The advisor was very helpful and understanding of our needs. She was brilliant in getting tickets the tickets we needed. She was very polite and curtious.

5
Date of experience: Sep 02, 2025
JULIE TAYLOR-BELL
Very helpful man who was knowledgeable…

Very helpful man who was knowledgeable & courteous.

5
Date of experience: Sep 02, 2025
Nick Davis
Nibras was very helpful friendly snd…

Nibras was very helpful friendly snd efficient and gave top tier service .

5
Date of experience: Sep 02, 2025

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Business Details

  • Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb

  • language https://axs.com/uk

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