uk

4.1
4.1 Based on 1.6K reviews

Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb...

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Average Rating

4.1

/
5

1.6K Reviews

5 Star
71%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
19%

Filtered Reviews

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Review Time

Francine Manson
Extremely helpful

After contacting them regarding the loss of tickets on my phone, Milad was very happy to help and advised me what to do (download the app) where l could retrieve my tickets.

5
Date of experience: Sep 02, 2025
Graham Ireland
Franky was super helpful

Franky was super helpful, friendly and knowledgeable Quickly helped me sort out the issues I had

5
Date of experience: Sep 02, 2025
Philip
Ticket issue

I was having a few issues with exchanging tickets and my order on the website but Milad picked up the case and gave me a call to rectify the issue. Top service 👍

5
Date of experience: Sep 02, 2025
Tzion
Tickets that were sold through you were not paid to me yet!

Tickets that were sold through you were not paid to me after a week!

2
Date of experience: Sep 02, 2025
Bridgette
Coldplay tickets refund

Coldplay tickets refund. I requested my refund within the required time. I have politely written to customer service more than once. Refund in 10 days. Can’t speak with Customer Service only a chatbot. It has been a month since cancelling and I would like my money back. Thank you

1
Date of experience: Sep 02, 2025
Wright family
Really helpful in dealing with a…

Really helpful in dealing with a booking problem. Resolved promptly with excellent communication.

5
Date of experience: Sep 02, 2025
Susan Walker
An excellent prompt and efficient…

An excellent prompt and efficient service.Thank you so much for helping me in my time of need.I very much appreciate the outstanding service from Elyette.

5
Date of experience: Sep 01, 2025
Valerie Garrett
Very helpful and courteous service, dealt with the problem with minimal fuss and maximum efficienc

Very helpful and courteous service

5
Date of experience: Sep 01, 2025
Emily Denny
Elyette

Elyette has been so efficient and helpful. We had to change plans because of the travel strike for the weekend and she kindly transferred our Abba voyage tickets to the following day. Fantastic service, thank you.

5
Date of experience: Sep 01, 2025
SophieT
I had a very complex situation with my…

I had a very complex situation with my tickets (all my own fault) I emailed this afternoon and I had a reply almost immediately from a very helpful person, they sorted my issues but there were still problems I emailed again another quick response with further help which worked thankfully, I am very impressed

5
Date of experience: Sep 01, 2025

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Business Details

  • Lead ticketing agent for The O2, OVO Arena Wembley, AEG Presents and more. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb

  • language https://axs.com/uk

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