urbansitter.com

2.8
2.8 Based on 120 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.8

/
5

120 Reviews

5 Star
42%
4 Star
3%
3 Star
1%
2 Star
2%
1 Star
52%

Filtered Reviews

Filter Reviews

Review Time

Shania Butler
I used Urbansitter for four years when…

I used Urbansitter for four years when I was in college and am so thankful I did. I was able to work and spend time with some truly amazing kids, all while going to school full-time. I was also able to gain invaluable insight that has become essential to my current career - children's television.

5
Date of experience: Mar 27, 2020
Charla Turner
I love urbansitter and use it…

I love urbansitter and use it extensively for all my planned and last minute care needs. i have 3 boys under 5 in san francisco

5
Date of experience: Mar 18, 2020
HumanLynK78
Mystrious sitter and Urbansitter won't share basic information

Cant believe that UrbanSitter can have a sitter that wont share basic information needed to comply with IRS regulations and the company will do nothing to help. They HAVE all of the necessary information - if they did actually do a thorough background check. These are real families, with real kids, and their lack of transparency and willingness to help is uncanny. This sitter could have taken our kid and we couldn't even find anything about the sitter or where to go looking. This was a huge eye opener and lesson learned - stay away from this platform and vet others. At a minimum, a parent should receive basic information about the sitter before they arrive to your home. Don't make this mistake - request and require information about the sitter upfront and only use platforms that allow this type of communication.FYI - for those in the future, the only information needed, IMO, is a full name and Address. Urbansitter does not provide these basic details but want you to trust whoever comes to your house. Please beware.

1
Date of experience: Mar 13, 2020
Elaine
This site is a Joke..

This site is a Joke..I put myself on Urbansitter a few weeks ago and applied to at least 50 jobs at the minute they are posted and got no answers back. I have an excellent resume , I am CPR first aid certified, owned a little daycare and so on . But I have no reviews because I was never booked, so no parents can give their feedback. I paid the $25 fees for background check.. I really think this site scams babysitters. No real jobs or too many babysitters who apply so you will never get a job

1
Date of experience: Feb 29, 2020
Percival Walker
UrbanSitter is great

UrbanSitter is great, it helped me find a trusted sitter and showed sitters my friends and coworkers have rated in the past.

5
Date of experience: Feb 27, 2020
Chelsea Turner
UrbanSitter is the best childcare Platform

UrbanSitter is the best childcare platform for both parents and sitters. Their customer support is so helpful!

5
Date of experience: Feb 27, 2020
Cara Wilson
Amazing service!!!

I’ve been using UrbanSitter for about 8 years now and honestly it’s been a life saver! It’s easy to use, I’ve met and worked for hundreds of amazing families, and their team is super responsive and awesome whenever I need help with something or have an issue.

5
Date of experience: Feb 27, 2020
Such great customer service

Such great customer service! I feel so taken care of and heard as a sitter. I’ve been part of the US community for years and I couldn’t be more grateful for the company and this team!!

5
Date of experience: Feb 27, 2020
Madison Kelly
Don’t waste your money!!

I would definitely not spend your money on this!! I have applied to several jobs, and no families respond or anything. It is not worth it!! Wish I had read the reviews before buying

1
Date of experience: Feb 15, 2020
Zanazzar95
I've encountered a few flakes but overall a great service.

I like using urban sitter - it's so convenient in a pinch. A few times I've had sitters flake out -- they get sick and cancel with short notice or what have you -- but I've always managed to find a replacement here again when that happens. Every sitter we've met through here has been nice so far.

4
Date of experience: Feb 14, 2020

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More