Review Time
님들아 내가 가방이랑 렌즈 클리닝 키트 샀음 그런데 버러지마냥 터진거 보내서 환불이나 교환 요청했더니 ai만 계속 답장함
I am contacting you again regarding my purchase of a bag and a lens cleaning kit.
The lens cleaning kit arrived already damaged and leaking, soaking all items in the package and making them unusable.
I have contacted you multiple times to request a refund or replacement. However, I have only received automated AI-generated responses and no reply from an actual representative. This is not an acceptable way to handle a product damage issue.
This is a clear case of damaged goods being sent, and I am requesting that a real customer service representative review this case and respond within 3 business days with a resolution (refund or replacement).
If I do not receive a direct human response within this timeframe, I will proceed with opening a formal dispute through the platform.
And if this problem solvers well I would erase this comments from every websites.
WARNING: This seems to be a fraudulent operation posing as a legitimate business. I ordered filters and a bag with expedited shipping, but they never arrived. After a month, I received a $15 shipping refund but no products. The support from the platform was unhelpful. I strongly advise against engaging with this service.
WARNING: This seems to be another deceptive operation masquerading as a legitimate business. I placed an order for filters and a bag with expedited shipping, but nothing arrived. After a month, I only received a $15 refund for the shipping—no products and no response from the support team. I advise against using this service.
It's a legitimate company, but they lost my order. They resent the item but sent it to the wrong address. Each time I reached out, it took days to weeks for a response, and it felt like I was communicating with an automated system. After six weeks, I finally received a refund.
I'm so glad I didn't check the reviews before placing my order! This company is amazing; my lens arrived just three days after ordering, and my camera bag followed two days later. Both items are of excellent quality, and I'm thrilled. I'll certainly order from them again. Thank you!
I just received my 5L sling bag from the company, and it's of lovely quality. However, the design of the pockets could be improved for better functionality. I don't understand the numerous negative reviews claiming it's a scam; it’s not. The delivery took a while, though, and they should clarify the shipping times. I ordered on May 29 and just got it today. I understand they don't control the delivery process, so I'm not upset about that, but the stated delivery of 2-5 days is misleading in some cases. Also, they have been in business since 2014, which is a good sign of legitimacy.
After numerous emails back and forth, the support manager reached out to me. While I wanted no further engagement, he seemed sincere about addressing my concerns, so I agreed to reassess my review. I no longer view this as a scam, but rather a company that might be overly optimistic about their operations. Their approach feels a bit naive, and they seem to rely heavily on automated responses. It’s reminiscent of poorly managed businesses.
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