Review Time
My customer service representative was great at resolving the issue. He understood what the problem was and kept communicating to me in a timely matter until it was fully resolved. Great customer service.
Received a response that was well before the expected time-frame. All of my concerns were addressed promptly, and I was given an explanation that made sense. I was also given the option to get a tracking number for my package, which I decided to do. My manager/representative was friendly, and remained positive throughout the entire experience, thank you!
Extremely sleazy and lazy practices. Would NOT suggest! I bought 3 months with 30% off and a free box as a gift. Since it doesn’t give you the option to pick a specific date to send as a gift I decided to just us the gift and put in my friends address. The gift is in form of a dollar amount and didn’t include the discount so it was charging me 30% more because how they have it set up. After emailing a generic email(the only way to get in contact) they did fix that issue. They also trick you into thinking in the promotion you get an additional box but it’s just a small bonus box with a few things in it. Also it’s taken 2 months for my friend to even receive their 1 box. On top of everything the only way to cancel is through email. The only positive is the the variety is good.
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