us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Jacquelin M
I never got my order and haven't…

I never got my order and haven't received the money back.

1
Date of experience: Nov 19, 2024
My order was apparently "lost" during…

My order was apparently "lost" during shipping, which happens I get it, but they wouldn't credit back my shipping charge.

1
Date of experience: Nov 19, 2024
Qihua Wu
I order a jacket online at 11/19/2024…

I order a jacket online at 11/19/2024 and I still didn’t receive the jacket after almost 1 month. The tracking said it is failed to delivery in British. I was in a rush to get the shirt for my wife so we can keep warm in a cold weather out of other country. I hope the jacket will get to me on time.

1
Date of experience: Nov 19, 2024
CJ Frazier
Never received my package!!!

1
Date of experience: Nov 19, 2024
melissa clay
inventory should have been properly…

inventory should have been properly updated. I was able to think I was buying a sweat shirt when in fact you no longer had it.

3
Date of experience: Nov 19, 2024
Jeffrey Santiago
Never doing business with you again

Placed my order November 19 it is now December 3 still haven’t received anything great job guys

1
Date of experience: Nov 19, 2024
D'Vine Vanilla
Using Square has made the process of…

Using Square has made the process of starting my small business much easier to manage. I look forward to growing my business with Square.

5
Date of experience: Nov 18, 2024
OINT TOWING INC
Excellent service today

Excellent service today

5
Date of experience: Nov 18, 2024
Jedidiah Thone
I registered my account and received…

I registered my account and received payment for my services, but shortly after, I received the following message:"For our shared security, we’re making sure you’re you. Hi Jedidiah, we noticed unusual activity on your account. For security reasons, we have to make sure you’re really you. Until you’re verified, money from your account balance can’t be spent or transferred. If we can successfully verify you, your balance will be available again instantly. If we’re unable to successfully verify you, we may ask you for some additional information. Either way, you can expect an update within 2–3 business days."Afterward, you sent me a list of questions to verify my business with an review time of three business days. However, it has now been TWO WEEKS, and I still have not received my funds.In my sales report, the transaction shows as active, and you’ve acknowledged receipt of my answers. Despite this, my funds remain held with no updates. This situation is unacceptable. I provided the service to my client, and now I am unable to refund or access my payment due to an issue entirely outside of their control.This delay is causing significant frustration and financial strain. It feels like a SCAM to withhold funds for this long without clear communication or resolution. I expect immediate action to release my funds and resolve this issue.My name is Jedidiah Thone, and my business is registered with Square under the brand Grunts Pilot Bots.

1
Date of experience: Nov 18, 2024
Bakers choice kettle corn
User friendly

User friendly. Very transparent it's easy to navigate The money hits the bank the next business day and I love the reports section I have all kinds of useful tools to modify your point of sale ease of use

5
Date of experience: Nov 18, 2024

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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