Review Time
Avoid Avoid Avoid Mercedes Benz extended warranty is a joke absolute nonsense and waste of money absolutely ridiculous I took my car for a service 3 weeks ago they noticed a oil leak on the engine which they advised me to get it done I had warranty they”said it should cover the cost as it supposed to cover all mechanical and electrical work after taking my car got a phone call from Nottingham Mercedes Benz branch saying the warranty won’t cover sealed or washers work it’s absolutely nonsense it should be classed as mechanical work it’s oil leak now I have to pay all the cost from my pocket despite having “EXTENDED WARRANTY” when I bought the warranty simply they lied to me they are dodgy it’s shame on such big company like Mercedes stealing from customers I am not happy at all if you really care about your customers here is my reg please do something about it my vehicle is still with you vo04ran I am not happy at all. I tried to talk to the warranty team no one wanted to help they all just repeated themselves like recorded machin same s**t same lies 😡😡😡😡😡😡😡😡😡😡 please be careful when buying such rubbish warranties waste of money 😡😡😡😡😡
Yousef was brilliant on handover day and made the experience much more pleasant and was very helpful with showing me the controlsDave knight was brilliant though out the whole period and made the experience much easier than I thought.
Yousef was brilliant on handover day and made the experience much more pleasant and was very helpful with showing me the controlsDave knight was brilliant though out the whole period and made the experience much easier than I thought.
This company have completely lost it. After their main dealer ripped me off by charging me for a gearbox oil change and doing a recall neither of which they actually did any work after one year of messing about eventually replied that they weren’t there witnessing the work not been done. This was verified by another Mercedes dealer in Austria who didn’t believe I had had it done until I produced the invoice then declined to comment any further. They are actually criminal and the Central Mercedes office as far as I’m concerned is complicit. Custom loyalties of the good days of this brand is the only thing keeping them going but as time goes on people will realise this is just a big waste of your money and a third rate product. I am now enjoying Lexus with a 10 year guarantee and the nicest Dealer I have ever dealt with and will never ever ever buy a Mercedes as long as I live.If anyone has any doubt us to the validity of this comment, I have the case numbers to prove and photographic evidence.
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