verisure.se

3.8
3.8 Based on 164 reviews

Verisure är den ledande leverantören av professionellt övervakade säkerhetstjänster med dygnet runt-respons i Sverige. Sedan vi grundades i Sverige 1988 har vi expanderat över Europa och Latinamerika. Idag har vi 6 miljoner kunder i 18 länder. Våra 29 00...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.8

/
5

164 Reviews

5 Star
56%
4 Star
12%
3 Star
4%
2 Star
6%
1 Star
22%

Filtered Reviews

Filter Reviews

Review Time

Make sure you never want to cancel your subscription!

Make sure you never want to cancel your subscription as they make it very difficult to do so. No option to cancel on the website or app, you have to call. The call center for cancellations has reduced opening hours compared to the normal customer support and must only be manned by one or two people judging by the wait times. I was on hold for over 20 minutes, then the person who answered redirected me (even though I chose the option to cancel in the menu). Then a further 10 minutes on hold at which point the next person hung up! Now having to start over again.UPDATE - After a further 30 minutes on hold(!!) I did finally get though to someone who was helpful and apologetic so 1 extra star for that.

2
Date of experience: Oct 15, 2024
Elias
The information and instructions in the…

The information and instructions in the app are very good. Customer service interaction is always competent and effective.

4
Date of experience: Oct 10, 2024
Jameson
Broad functionality, easy handling

We replaced our old alarm system from another provider with a system from Verisure 6 months ago and are very satisfied - more functionality but easier handling.

5
Date of experience: Sep 21, 2024
Mainard Cook
Satisfied!

Professional work!Clear and good information about other products and offers.

5
Date of experience: Aug 21, 2024
Marjorie Turner
Charge unnecessary fees to customers

Charge unnecessary fees to customers. They force you to pay extra fee.

1
Date of experience: Aug 20, 2024
Shoot576
Bra information

5
Date of experience: Aug 08, 2024
Clara Gupta
Bra kommunikation med Verisures…

Bra kommunikation med Verisures personal, trevlig montör, lite dyrt men helt ok.

4
Date of experience: Jul 06, 2024
Mila Anton
Bra service,

Bra service,

5
Date of experience: Jun 27, 2024
Derek R.
Top notch service

Very friendly, knowledgable and efficient

5
Date of experience: Jun 26, 2024
iSayYes74
Bra information

Bra information, kunnig person

4
Date of experience: Jun 25, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Verisure är den ledande leverantören av professionellt övervakade säkerhetstjänster med dygnet runt-respons i Sverige. Sedan vi grundades i Sverige 1988 har vi expanderat över Europa och Latinamerika. Idag har vi 6 miljoner kunder i 18 länder.

    Våra 29 000 medarbetare globalt arbetar för att skydda det som betyder mest. Från våra innovationscenter i Malmö, Linköping och Madrid driver vi utvecklingen av banbrytande produkter och teknisk spetskompetens. Våra smarta säkerhetslösningar ser till att kunderna får det mest avancerade skyddet som finns tillgängligt för hem och företag.See more

  • call 020724365
  • language https://www.verisure.se/hemlarm

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More