vfsglobal.com

4.4
4.4 Based on 161 reviews

VFS Global is the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. The company manages administrative and non-judgmental tasks related to visa, passport, identity management, and other citiz...

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Average Rating

4.4

/
5

161 Reviews

5 Star
72%
4 Star
7%
3 Star
5%
2 Star
2%
1 Star
15%

Filtered Reviews

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Review Time

Pardeep Singh
Excellent service

Good staff friendly

5
Date of experience: Dec 02, 2025
Thiagarajan V
The courtesy of the professional and the speed at which the service is provided

This is in particular at the Luxury lounge service...Thenstaff are courteous and supportive. They meticulously review your document and provide immediately resolution to any missing link.Friendly environment

5
Date of experience: Dec 02, 2025
Maxime NGAME
Very Great I really appreciated

5
Date of experience: Dec 02, 2025
Omur
Bad experience

I purchased the premium lounge service to receive good service and complete my visa procedures quickly. So what happened? Even though the visa center address had changed, my application documents still had the old address on them. The new address information was not shared by phone or email, and I went to the old address at my appointment time. When I went to the new address, I was told I had to wait in line. Although my appointment time was 9:30 AM, the premium lounge guest with an 11:00 AM appointment was processed before me.

1
Date of experience: Dec 02, 2025
Inanc Cetinkol
My experience

It was your first day in Astoria Mall, thats why i deduct 1 star. But in near future i believe that your working process will excellent.

4
Date of experience: Dec 02, 2025
Ömer Onur Ersan
Hello

Hello, the staff were attentive and tried to assist quickly. The only issue was that the processes for December 1st and 2nd were handled on the same day, which slowed things down a bit. But since everyone did their best, I felt the need to share this feedback.

5
Date of experience: Dec 02, 2025
Müge Çelebican
My appoıntment was 10.30 but I waited 2…

My appoıntment was 10.30 but I waited 2 ours.I tired too much . But everbody was very kind .Thank you

3
Date of experience: Dec 02, 2025
Muralidhar reddy Thada
Good reciving

Good reciving

4
Date of experience: Dec 01, 2025
Nandini Samel
Omkar and swami uk pl

Omkar and swami uk plMy overall experience is good.. it's a very quick process..time saver.. thank you..

5
Date of experience: Dec 01, 2025
shesha Gowda
Urvashi n omkar....

Urvashi n omkar..... The service they have was very good......

5
Date of experience: Dec 01, 2025

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Business Details

  • VFS Global is the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. The company manages administrative and non-judgmental tasks related to visa, passport, identity management, and other citizen services for its client governments enabling them to focus entirely on the critical task of assessment. See more

  • email customercare@vfsglobal.com
  • language https://www.vfsglobal.com/

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