vfsglobal.com

4.4
4.4 Based on 161 reviews

VFS Global is the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. The company manages administrative and non-judgmental tasks related to visa, passport, identity management, and other citiz...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.4

/
5

161 Reviews

5 Star
72%
4 Star
7%
3 Star
5%
2 Star
2%
1 Star
15%

Filtered Reviews

Filter Reviews

Review Time

Niall Carter
Positive Support Experience

My experience was largely positive. I felt anxious initially, but the staff were incredibly helpful.

5
Date of experience: Dec 03, 2025
Rogers Cooper
Wonderful Experience

I had a wonderful experience, with amazing staff assisting throughout the application submission process.

5
Date of experience: Dec 03, 2025
AdB_TTR61
Great Hospitality

The hospitality was excellent.

5
Date of experience: Dec 03, 2025
Winnie Brown
Helpful Guidance at the Lounge

At the premium lounge, the staff member was polite and approachable, while another provided excellent guidance during the feedback process.

4
Date of experience: Dec 03, 2025
Sophia Rogers
Professional and Attentive Executives

The executives have consistently exhibited professionalism, combining politeness with a dedicated and attentive approach to their duties.

5
Date of experience: Dec 03, 2025
Brianna P.
Supportive Premium Service

We opted for the premium service, and all staff members were very supportive. Special thanks to a team member for assistance with document reviews.

5
Date of experience: Dec 03, 2025
Nate578989
Pleasant Interview Experience

The overall interview experience was quite pleasant. However, I had to wait about 30 minutes for my appointment and passport verification due to an email confirmation from the embassy regarding my renewed passport. This waiting time could be improved.

4
Date of experience: Dec 03, 2025
Johnson B.
Polite and Helpful Service

Everyone was extremely polite and ready to assist!

5
Date of experience: Dec 03, 2025
Bridget
Exceptional Staff

The staff were outstanding.

5
Date of experience: Dec 03, 2025
Helpful Experience

It was a very helpful experience. Although I was initially nervous, the staff were extremely supportive.

5
Date of experience: Dec 03, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • VFS Global is the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. The company manages administrative and non-judgmental tasks related to visa, passport, identity management, and other citizen services for its client governments enabling them to focus entirely on the critical task of assessment. See more

  • email customercare@vfsglobal.com
  • language https://www.vfsglobal.com/

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More