vielaclothing.com

4.1
4.1 Based on 21 reviews

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Average Rating

4.1

/
5

21 Reviews

5 Star
76%
4 Star
0%
3 Star
0%
2 Star
5%
1 Star
19%

All Reviews

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Review Time

IC33
Perfect fit and exceptional quality!

After discussing my measurements, the coat was tailored beautifully and fits me perfectly. This garment is incredibly warm, of excellent quality, and a fantastic addition to my wardrobe!

5
Date of experience: Dec 14, 2025
Bobby H.
The Ada coat is a dream come true

After discussing my measurements, the Ada coat was crafted beautifully and fits me perfectly. This piece is truly warm, of high quality, and a wonderful investment for my wardrobe!

5
Date of experience: Dec 12, 2025
Anne K.
Extremely disappointing experience

Extremely disappointing experience. It took far too long to get updates on my order (placed in May 2025!!) and delays kept piling up. Ultimately, I requested a refund but have yet to receive anything. I had to send a follow-up message since they stopped responding to my original email. Avoid this company if you’re outside Lithuania!

1
Date of experience: Dec 11, 2025
Iona Smith
Outstanding customer support

This clothing brand exceeded my expectations with their exceptional customer service. I felt truly cared for and supported with all my inquiries. I had quite a few! The clothing is excellent.

5
Date of experience: Dec 10, 2025
Rosamund Adams
Love my Ida coat!

I received the Ida coat just 10 days after placing my order. The quality is outstanding, it looks stunning, and wearing it feels magical. I am very happy with my purchase! Thank you!

5
Date of experience: Nov 17, 2025
Hazel Foster
Extremely frustrating experience

Extremely frustrating experience! I am still waiting for a refund because my item was never shipped. I have been waiting for my refund since August 2024!!!!! They keep telling me to wait for the refund to be processed.

1
Date of experience: Nov 15, 2025
EB79
Choosing this brand for my wedding was the best decision

For my wedding day, I chose this brand and have no regrets. Communication was clear, and the cost for such beautiful work and personal touch was great. The dress was elegant and modern, and I know that even after 30 years, I will look back at the pictures and remember being the perfect bride on that special day. Highly recommend!

5
Date of experience: Nov 04, 2025
AA63
Fantastic experience and dress!

My university graduation dress was created by this amazing designer, making the experience both enjoyable and beautiful! I look forward to having all my future occasion dresses made by them!

5
Date of experience: Nov 03, 2025
Philip Wright
Disappointing service and communication, but received refund

I contacted the company on September 10th to ask about delivery to the US and the timeline for a coat. They said it would arrive by the end of September. I paid for the coat shortly after but received no confirmation. After following up, they confirmed payment and said the coat was in production, but it would be delayed. By early November, I still hadn’t heard anything and had to chase them for an update. I finally got an email with a tracking number, but the package hadn't shipped after a week. After another follow-up, they informed me there was an issue with the shipment, and they initiated a new one. However, DHL reported a missing invoice from the company. I reached out to notify them, and after a few days, they said there was another issue and they would make a new jacket to ship soon. I requested a refund, and they promptly processed it, which I appreciated. However, I spent a lot of time worrying about this and did not receive the product. I can't speak to the quality of their items, but they need to improve their communication and production management.

2
Date of experience: Nov 03, 2025
Deb Taylor
Still thrilled a year later!

A year later, I'm still delighted with my beautiful and functional coat from this brand. I wore it recently, and even while biking in the wind, I felt snug and warm. The service was also exceptional. I would highly recommend!

5
Date of experience: Oct 25, 2025

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