wardrobedirect.com

3.8
3.8 Based on 350 reviews

We offer our customers a wide range of sliding to hinged, contemporary high to gloss to traditional oak wardrobes and bedroom sets with bedside and Chester drawers as well as beds to match the design of your wish. Create your own bedroom look with our bes...

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Average Rating

3.8

/
5

350 Reviews

5 Star
58%
4 Star
11%
3 Star
8%
2 Star
1%
1 Star
21%

Filtered Reviews

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Review Time

Adriana Long
My opinion of my bedroom furniture.

After a prompt delivery by a helpfull delivery driver the furniture was erected, very happy with my purchase, looks very nice and the quality seems very good. My only problem was 4 screws missing to fit top shelf, hopefully they are on there way to me.

4
Date of experience: Aug 23, 2024
Kirk Turner
My opinion of my bedroom furniture.

After a prompt delivery by a helpfull delivery driver the furniture was erected, very happy with my purchase, looks very nice and the quality seems very good. My only problem was 4 screws missing to fit top shelf, hopefully they are on there way to me.

4
Date of experience: Aug 23, 2024
Anne Powell
Nice quality furniture

We ordered the Petra sliding door wardrobe for our son's bedroom, along with 2 small drawer units, one to go inside the robe, the other as a bedside table. Communication between us and your company has been great at all times with the items arriving early but plenty of notification. These are very heavy doors and panels so i would recommend either using the assembly service or making sure theres a couple of people able to lift/drag very heavy weights. The furniture is good quality but took quite a bit of assembling over 2 days with 3 people on hand at times to support the panels so be prepared. It looks great now its in place and plenty of space. The only negative is the drawers dont exactly match the robe but are close in colour. I would definitely use this company again.

4
Date of experience: Aug 20, 2024
Dougie Taylor
Nice quality furniture

We ordered the Petra sliding door wardrobe for our son's bedroom, along with 2 small drawer units, one to go inside the robe, the other as a bedside table. Communication between us and your company has been great at all times with the items arriving early but plenty of notification. These are very heavy doors and panels so i would recommend either using the assembly service or making sure theres a couple of people able to lift/drag very heavy weights. The furniture is good quality but took quite a bit of assembling over 2 days with 3 people on hand at times to support the panels so be prepared. It looks great now its in place and plenty of space. The only negative is the drawers dont exactly match the robe but are close in colour. I would definitely use this company again.

4
Date of experience: Aug 20, 2024
Georgene Kelly
Wardrobe and assembly

The communication from Wardrobe direct and the fitters was wonderful, a convenient date for the fitters was made. The wardrobe is sturdy, looks great, we are very pleased with it. However, it took the fitter 8 hours to assemble it, my husband had to help the last 2 hours. This is a 2 man job, I wouldn’t dream of not having a professional fitter to assemble it. Each piece is very heavy and it’s complex, time consuming task.

4
Date of experience: Aug 16, 2024
Perry R.
Awful service!!!!!

The service provided by the recommended assembly company was horrendous. DO NOT pay for this service, the original assembly left a lot to be desired and when the same person came to rectify the number of issues he’d originally left he actually swapped a broken drawer around from the middle to the bottom and passed it off as if he’d fixed the drawer. We were told that at least the drawers open and close and so they are fit for purpose which on a brand new bedroom suite isn’t what you’d expect to hear. We finally accepted a small reparation fee as both the company & assembly firm weren’t budging with their stance. We definitely won’t be using this company again!!!

1
Date of experience: Aug 16, 2024
Tyler
Awful service!!!!!

The service provided by the recommended assembly company was horrendous. DO NOT pay for this service, the original assembly left a lot to be desired and when the same person came to rectify the number of issues he’d originally left he actually swapped a broken drawer around from the middle to the bottom and passed it off as if he’d fixed the drawer. We were told that at least the drawers open and close and so they are fit for purpose which on a brand new bedroom suite isn’t what you’d expect to hear. We finally accepted a small reparation fee as both the company & assembly firm weren’t budging with their stance. We definitely won’t be using this company again!!!

1
Date of experience: Aug 16, 2024
k0zy2004
Wardrobe and assembly

The communication from Wardrobe direct and the fitters was wonderful, a convenient date for the fitters was made. The wardrobe is sturdy, looks great, we are very pleased with it. However, it took the fitter 8 hours to assemble it, my husband had to help the last 2 hours. This is a 2 man job, I wouldn’t dream of not having a professional fitter to assemble it. Each piece is very heavy and it’s complex, time consuming task.

4
Date of experience: Aug 16, 2024
Olivia M.
DO NOT TRUST THIS COMPANY

Avoid at all costs!!!I have reported this company to trading standards, it's the worst company to purchase from! Terrible communication, empty promises and the most importantly NO WARDROBE. I purchased a wardrobe back in June and I've been fobbed off constantly, finally thought I was getting somewhere when my delivery was confirmed for 10am-7pm and they never showed up, no message or phone call to say they couldn't deliver. I've tried all numbers for this company and you just get put through to a switch board saying the company isn't on their database.... so protect your money and go elsewhere!

1
Date of experience: Aug 15, 2024
Holden Lewis
DO NOT TRUST THIS COMPANY

Avoid at all costs!!!I have reported this company to trading standards, it's the worst company to purchase from! Terrible communication, empty promises and the most importantly NO WARDROBE. I purchased a wardrobe back in June and I've been fobbed off constantly, finally thought I was getting somewhere when my delivery was confirmed for 10am-7pm and they never showed up, no message or phone call to say they couldn't deliver. I've tried all numbers for this company and you just get put through to a switch board saying the company isn't on their database.... so protect your money and go elsewhere!

1
Date of experience: Aug 15, 2024

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Business Details

  • We offer our customers a wide range of sliding to hinged, contemporary high to gloss to traditional oak wardrobes and bedroom sets with bedside and Chester drawers as well as beds to match the design of your wish. Create your own bedroom look with our bespoke or a more affordable set suiting your budget.

  • email sales@wardrobedirect.com
  • language https://wardrobedirect.com

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