webid-solutions.de

3.7
3.7 Based on 181 reviews

WebID Solutions – für Ihre sichere GwG-konforme Online-Identifikation! Weltweite Identifizierungsvorgänge (Online-Vertragsabschlüsse, digitale Personenidentifikation und digitale Identitäten) - schnell und bequem von zu Hause durchführen....

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Average Rating

3.7

/
5

181 Reviews

5 Star
61%
4 Star
4%
3 Star
3%
2 Star
4%
1 Star
28%

Filtered Reviews

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Review Time

Holger Janning janning network
doesn´t work

doesn´t work. App crashes.

1
Date of experience: Dec 07, 2025
MattS
I found the agent quite rude

I found the agent quite rude. I attempted to do the things she asked of me but she appeared visibly frustrated when I didn't get it perfectly right first time. This didn't seem justified.

2
Date of experience: Dec 05, 2025
Andrea
It was helpful that she could explain…

It was helpful that she could explain everything so patiently in english

5
Date of experience: Dec 04, 2025
Mahdi Kazemi
It is tribble

It is tribble. No respect and the person terminate the call in the middle of talking.

1
Date of experience: Dec 03, 2025
Consumer
My wife had a bery disapointing…

My wife had a bery disapointing experience with this provider over the last two days.She called as part of a process required to clarify her identity applying for a credit cardDuring 3 attempts she was simply told: we cant find the country of your passport (Philippines) how is it spelled… she told them either with PH… or F…. The staff replied we dont have this! Please search for a other provider and hang up on her! This happened three times…The staff was rude and far from helping or even trying to assist of finding a solution, really shocking

1
Date of experience: Dec 03, 2025
Korra
Smartphoneonly - WebId

Had to legitimate myself for financing a smartphone via smartphone only. The "nice" man on the video call did not understand why I needed the legitimization and refused to proceed with it. Great service.

1
Date of experience: Dec 03, 2025
Hiba Makdesi
They are very nice and friendly

They are very nice and friendly, helps me and explain what i have to do

5
Date of experience: Dec 02, 2025
Pro Zyl
I have been trying to get a call for 3…

I have been trying to get a call for 3 days... I have waited more than 4hours once not a single soul answered me... Is this a joke company?? How are big brands using this in Germany shameful !!!

1
Date of experience: Dec 01, 2025
Ieman Farah
The customer service employee

The customer service employee

5
Date of experience: Dec 01, 2025
Kunde
got hung up twice today, no success.

got hung up twice today, first time because bad resolution camera. second time bad internet, even we have a powerful internet here.

1
Date of experience: Nov 28, 2025

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Business Details

  • WebID Solutions – für Ihre sichere GwG-konforme Online-Identifikation!
    Weltweite Identifizierungsvorgänge (Online-Vertragsabschlüsse, digitale Personenidentifikation und digitale Identitäten) - schnell und bequem von zu Hause durchführen.

  • language https://www.webid-solutions.de

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