Name: westminstercollection.com
Telephone: 03330032777
Rating: 3.8

Amanda Casey Guest

2 months ago

Extremely helpful call handler

Extremely helpful call handler, shame it took so long to get through but he was amazing and worth the wait

Date of experience: Dec 16, 2025

Ray Ayers Guest

2 months ago

Great customer support

Had to wait a while on the phone to get to the front of the queue which indicates to me that they aren’t very transparent about what you are committing to as I thought I was just buying one coin and not signing up to buy a collection. Having said that when I spoke to customer support they couldn’t have been more helpful.

Date of experience: Dec 16, 2025

Myra Guest

2 months ago

Spoke to a really nice man and he was…

Spoke to a really nice man and he was very helpful and understood my query.

Date of experience: Dec 15, 2025

john Guest

2 months ago

Exelent customer service 5 ⭐️

Date of experience: Dec 15, 2025

mr quinton Guest

2 months ago

First class customer service

First class customer service, I had 4 dinosaur collection coins stolen through the postal service, Westminster were extremely apologetic and arranged for a replacement set to be sent the same day. That's great customer service.

Date of experience: Dec 15, 2025

Bob Bleach Guest

2 months ago

Polite, as always

As always, polite informed response to my queries. As one query required further information, they will send a further reply, when the data is available.

Date of experience: Dec 15, 2025

Consumer Guest

2 months ago

The person I talked to was helpful

The person I talked to was helpful, calm and respectful They listened to me without interruption and answered my questions I was unaware what I had signed up for as I had been out of the country for 3 mths. I was surprised to find 3 deliveries of coins when I arrived back but I liked the product The conclusion was that I decided to cancel the subscription but I will contact Westminster and collect the rest of the collection at my own pace I want to give the collection to my nephews which I think is a nice gift

Date of experience: Dec 15, 2025

Customer Guest

2 months ago

Got coins i didn't want & was charged…

Got coins i didn't want & was charged for them . Returned to Westminster for refund. Customer service was helpful in returning the items . Awaiting refund

Date of experience: Dec 15, 2025

Liam C Guest

2 months ago

Excellent service and great quality products!

Excellent service and great quality items! Recently I have decided to enter the world of coin collecting and to say that I am happy with the coins purchased from The Westminster Collection would be an understatement! The coins were shipped very quickly, and in discreet packaging so as not to draw any indication to what the package contained. I also posted a query to the customer support team who got back to me within a couple of days and managed to answer my questions very clearly. I have now placed further orders from The Westminster Collection, and I plan to continue doing so well into the future!

Date of experience: Dec 15, 2025

Anita Guest

2 months ago

Avoid this company at all cost

Not so great be very careful about sharing your bank details. I bought a few inexpensive coins for my son then was deluged with other non related coin collections coming through the post every few days for weeks amounting to hundreds of pounds. I contacted customer services on phone and email and asked not to send more as I don’t want them but they just kept on coming. Back and forwards to the post office returning them and paying recorded delivery charges. Think twice that’s all I can say but better to avoid at all cost’