westminstercollection.com

3.8
3.8 Based on 468 reviews

Historic commemorative coins, stamps and collectables honouring the nation's most important events and anniversaries....

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Average Rating

3.8

/
5

468 Reviews

5 Star
65%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
26%

Filtered Reviews

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Review Time

Moira Cooper
They delt with my question very swiftly.

They delt with my question very swiftly.

5
Date of experience: Dec 12, 2024
Maude
Fast response and sort my concern out…

Fast response and sort my concern out immediately. Very helpful and polite, can't fault the service

5
Date of experience: Dec 12, 2024
Liam Foster
The lady was very professional kind and…

The lady was very professional kind and understanding and helped me with my query thank you

5
Date of experience: Dec 11, 2024
Jay Powell
Good News

I find this company to be one of the best for collecting my coins. Easy to order from and my coins always arrive in excellent condition. I had a query about a subscription and it was answered by email a couple of days later. When new coins are available I get a speedy update and can pick and choose whatever I want without the constant emails some other companies use. So many thanks to all at The Westminster Collection for a fab experience. 🤗🤗

5
Date of experience: Dec 11, 2024
Laurie Sanders
I placed an order by accident and…

I placed an order by accident and emailed The Westminster Collection to cancel it and it was done promptly. Can’t fault them

5
Date of experience: Dec 11, 2024
Ross Price
Great experience

I wanna make a special thanks to mark for helping with my situation, went the extra mile and sorted everything. Thank you

5
Date of experience: Dec 10, 2024
Josh
Great service

There was an error when we set up as both myself and my husband tried but this was resolved by the first Advisor I spoke with, thank you 😊

5
Date of experience: Dec 10, 2024
Crystal Morgan
Missold into subscribing

Feel I have been totally midsold, ordered 1 coin for a special birthday and have signed up to a subscription unknowingly! It isn’t clear and I even removed my bank details from the account and they have taken further payments! Really not happy in total another £60 has been taken and just before Christmas! I wish I had taken the time to read the reviews before my initial order 😡

1
Date of experience: Dec 09, 2024
Got to speak to a nice man with…

Got to speak to a nice man with understanding of what had happened to my parcel and arranged a replacement and refund. No fuss no quable just sorted straight away. Thank you.

5
Date of experience: Dec 06, 2024
Niles
Dreadful service - order didn't go through

Dreadful service. Just use Royal Mint. I purchased Christmas presents a few weeks ago and thought it had been a while so checked the status of my orders, only to find nothing was there. I have an order confirmation email so definitely placed it. I contacted customer services and forwarded this and got a reply saying my order hasn't gone through. Just place it again. No effort to resolve or real apology. Just stating that it didn't go through. This is not a functioning company.

1
Date of experience: Dec 06, 2024

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