Review Time
Window world canceled on me and told me that my home was to old for them to even look at it. You would think that true professionals would look evaluate and assess, but nope just a phone call saying your home is too old. With amount of work that was and will be done I'll find the right company who's interested.
A drunk worker came to put windows in, didn’t finish. I had to take them to court. I noticed yesterday when I tried to open a window, it won’t open and he never caulked the inside of the window. 4 windows= $3500 . Will have to be done over. They should not be allowed to have a business.
I bought and prepaid for windows (Included windows, labor, removal of old windows and disposal fee) to be installed in a house that my ex-wife and daughter were going to live. The house (Property) was not in my name.I was told that i would receive a call to schedule the installation. During this time of waiting for the windows to arrive i decided that i would install the windows myself in a different house. I called both the the sales person and the office in Prestonsburg Kentucky and informed them i would be coming to pickup the windows. They said that i would have to come in person to the office, sign some papers to get a refund on the installation labor and the removal fee disposal fee.Then i could take delivery of the windows.So on 6/26/2025 i show up to pickup the windows and was informed that the windows had been installed.I NEVER received a call from ANY person from Window World to schedule the install.The person at window world yesterday said "The owner decided after receiving several pressured calls from the ex-wife to go ahead and install the windows".The ex-wifes name was not on the order and i paid for the windows out of MY checking account. Her name was not included except for the warranty.
Once gone impossible to get problem addressed. Lady service person abrupt stated problem would be addressed, still waiting. Never received call etc.,hired handyman to repair.Hired them because of Shrewsbury location,didn't matter. Now I see doing bathrooms, gutters etc,try getting window business efficient.
went on window world reveiw and read my comments. they did exellent job. the reveiws told the opposite. nothing but lies and disinformation. everything was done exellent. i dont know who changed it. i would like to know so they can stop from lying
The pricing was good, and they do have good sale folks. However, their overall service and customer service is very poor. First, they came with the wrong door for our back deck. When they went and got the correct one, the piece where the locks were supposed to be was wrong. They guy rigged it so one piece of the door would lock. Still not 100 secure. Then we found one of the windows wouldn't lock. Then my wife went to open one of the windows in our upstairs bathroom and the lock came off. One of their guys came to check it all out and said they would order everything, and someone would get back to us. Two months and we were scheduled to have the issues fixed on 4-2-25. However, we were told they had to cancel because the guy called in sick. I called and the earliest they could do was the 8th. We wouldn't be home, so the next available day was the 14th. Two and a half months with a back door not 100% secure and two broken windows for a current customer. If I had known their customer service was this bad, I would have paid more for a better company. Absolutely will not be recommending them to anybody.*** Just a quick update. They have bent over backwards to correct the issues that happened. Even though there was another little hiccup, the service has improved. I would recommend them, but will inform them that they might have to be patient.
BEWARE: Window World, delivered my 6 windows and never completely installed them. They forged my name on a credit loan that I never agreed to. This was a cash deal. The foreman stated: I gave them a 5STAR. ALL LIES This fraudulent scheme has destroyed my credit and career!
My windows are so tight that I almost can't open them. Plus they were to build out my windows on the outside because I was getting siding from another company. Well THEY measured and they are all done wrong! They were not built out far enough, so they set back in. The owner of the Window World in Duncansville, Pa. (They say Altoona, Pa.), came down to my house because I was not happy. He told me off. I didn't have everything paid to Window World because I wasn't happy. The owner told me he was going back to Window World and charge my credit card the rest of what was owed. I used my credit card for the down payment and had the cash to finish paying them off. So, the owner went back to Window World and charged my credit card. He fixed nothing. He told he he didn't care if I was happy or not. If you want crappy windows and terrible service, call Window World.
I love how my windows are difficult to slide. I adore how the expensive sliding door doesn't fit properly and enjoy how it takes 3 or 4 times getting it to lock. I is wonderful how they have the same noise buffering as my old single pane aluminum windows. I think its great how they broke my yard decorations and never said a word. It was awesome how when I called to tell them that some screens were missing and about my yard decorations. I didn't even get a "sorry." It's incredibly joyful that even after almost 4 years I have byers remorse. It would be amazing if they don't remove this, this time.
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Sells vinyl siding, windows, and garage doors from locations across the US. Includes product details, store locator, and company profile.
