Review Time
“Waste Management” has double billed multiple tenants. The previous tenant and the current tenant. They have both paid for the invoices for a few months. Their system does not catch multiple billing. I was on the phone with them for an hour. I am not sure if the problem has been resolved yet. I am hoping the city selects a different disposal company when the contract with “WM” ends. In my opinion, WM is the most corrupt company I have ever dealt with.
I used the company's online site to book a roll off dumpster. In this drastically shortened summary of the story, WM refused to pick up the dumpster. Excuse after excuse. My coworker said, "they are leaving it at your house to drive up the bill and make you pay."And that is exactly what WM has been trying to do. I pre-paid but they keep trying to steal money from my PayPal account for as much as $1300. More than 3x the rate of any local service. Thankfully PayPal can't be pushed around by this unethical company. Do I see a collections referral in the future? Sure! Socialists must be paid for work they didn't do!WM must be trying to get the CEO up to the $20M level for his annual pay. Embarrassing!WM continues to bill me for a service that was never provided. WM continues to try to steal money from my PayPal account, like today AGAIN! The most recent development is that greedy WM has now added a service charge.WM employees have no desire to fix the problem they created. I guess they are comfortable with the "shake down" method. Paychecks have to come from somewhere, too bad honest hardworking people have to suffer.Waste Management is an unethical company.In my last direct interaction with someone who said she was from "corporate," she said she would record my comments in the notes. Not as a means of rectifying the error. No interest there. Any normal person would be ashamed to work for Waste Management!Today I was struck by the persistent "I don't care" attitude from WM and the constant attacks. The evil in their plan is to wear you out. Just keep attacking. Do not address the problem. Just take. The cancer that killed both of my parents did the same thing. Waste Management is just like cancer. It sucked every ounce of life from parents and WM employees are willing to TRY to do the same to me.I suggest that everyone attend a meeting of your local municipality and vote for re-evaluate your sanitation contract, if it is serviced by WM.
I had a two year contract with them and I told them want to cancel at the end end came and they have just said as I did not sign a new contract I was automatically signed up for another 2 years even thou I have not signed anything
I would give them zero stars if I could they are the Morgan & Morgan dumpster fire of garbage pickers. They increased our rates again (almost $500 a month to pick up the garbage weekly) and I found a company that was only a $192.00 for the same dumpster and pick up) so I decided to cancel. It took three times just to get to a person. I was then informed I had a auto renewing contract that was signed in 2017 from Advanced Disposal in order to cancel I would have to wait until November BUT I would have to send them a certified letter 120 to 90 days prior to this “auto renewing contract”. The only way I could get out now is if they increased the rates, I said they did; she told me this rate increase didn’t count because the landfill increased the rate not the provider. If I wanted to cancel now I would have to pay something like 3x the monthly rate + damages for the remanding contract which is about $4k. How can one small business trying to keep their customers prices down by eliminating or cutting expenses cause a multimillion dollar company damages. Honestly I would be ashamed and embarrassed with all these negative reviews to work here much less make management decisions. The lack of character is astounding l!!! If you actually intended to do something for ALL these complaints it would have been done before the consumer had to leave a review. The passive/aggressive attempt to “fix” the problem wreaks of laziness and insincerity.
Avoid like the plague. WasteManagement is an awful company. They are crooks. My bill went doubled in price in 2 years. For what? Their service didn't change. Fixing billing errors for missed pickups or other nonsense they tack onto your bill is impossible because you can't talk to a person. There are fees associated with everything. This company sucks. Use a different trash hauler.
WM is a dumpster fire of a company. You cant get ahold of anyone that can actually help. I was transferred 26 times (not exaggerating) and given 9 different numbers to call to get ahold of the „right“ person. None of the people that answer can help, just keep getting transferred or disconnected.After getting their reply it really makes me wonder why they suddenly care now, even though no one seemed to know what they were doing during my 90 minutes wasted on the phone in their maze of a system
If it had an '0' star rating I would have given 0!! Ronald extremely rude and unprofessional screaming and talking over me on the phone and not listening! in general the company is a BIG SCAM! there is no communication, they change the contract and doing a digital sign on customers behalf! its been almost month i have been requesting to cancel the contract they are keep trying to charge me extra since I have reported that I want to cancel my contract! since April I have joined them they keep missing the collection, they came few days later and make you pay extra! never deal with them! top fraud company in UK
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Waste Management is North America's leading provider of integrated environmental solutions. Have a question or concern? Email wmcares@wm.com.
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