worx.com

2
2 Based on 101 reviews

Shop yard & power tools - from blowers, chainsaws, trimmers, edgers, and lawn mowers to drills, drivers and more! WORX tools perform with power & innovation....

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Average Rating

2

/
5

101 Reviews

5 Star
19%
4 Star
3%
3 Star
5%
2 Star
9%
1 Star
64%

Filtered Reviews

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Review Time

Liam
Steer clear

Thought I'd pay extra and get what I thought would be a reliable strimmer, my very first line spool, after less than 10 minutes use the line breaks. I took the spool out of the strimmer and the line inside the spool had welded itself together, couldn't find the end so had to cut the line to free it, told worx on Facebook, no response. It does it with every spool I replace a complete waste of £120, steer clear, I won't touch any other products of theirs with a barge pole. Steer clear.

2
Date of experience: Mar 14, 2023
Juno Smith
Damn liars and thieves bought a blower

Damn liars and thieves bought a blower, Vacum and mulched back in 2019 and the first time I used it both of the bags busted I called customer service and was told they were out of stock on the bags but would send me 2new bags as soon as they got them in.didn’t get them so called back and was told still hadn’t gotten any bags in but again would send as soon as received I called again today and was told they would sell me some more bags but refused to honor the replacement. Don’t waste your money they don’t stand behind there product or there word.

1
Date of experience: Aug 24, 2022
Jesse Brown
I purchased a little blower for my pc

I purchased a little blower for my pc. It doesn't come with any way to charge it. It has a built in battery but you have to buy a superfluous battery, battery charger and a separate hub. What an absolute waste of money and a rip off. They should at least provide a way to connect your device without spending 3x more to be able to charge it. Well never again. Once bitten, twice shy. I will try an off brand product before giving these shysters my money.

1
Date of experience: Aug 12, 2022
Maura
I am 75-years old and my husband is…

I am 75-years old and my husband is disabled. We have a small farm that I have to maintain. I have almost every tool Worx makes and I am totally happy with all of them. Every tool is easy to use, sturdy, reliable, lightweight, and easy to maintain. The quality, price, manuals, delivery, packaging and startup are superb. I have a whole wall in my garage filled with Worx tools. They are AWESOME!!!

5
Date of experience: Aug 07, 2022
Roscoe Morgan
I purchased a 14 in chainsaw

I purchased a 14 in chainsaw. I cleared lowes out of their stock of 9 as everyone of them spewed bar oil. 6 of them leaked like a faucet.The excuse dry rotted lines unopened brand new!? I think the names meant to be a oxy moron. You can buy cheap an it still works...just not worx. 2 years an still haven't heard from customer service. But I also don't see the brand in any decent store. I can provide receipts for all the swaps and then reimbursement of the final stock item in the form of lowes credit with an apology. But again here in the North they stopped selling them. Guess we work to hard :)

1
Date of experience: Jul 30, 2022
Kelvin W.
Worx is garbage; save your money!

Bought a Worx brand trimmer 4 years ago. Was unimpressed at performance overall, but for an electric single string, it was ok. After 1 season, parts started falling off and disintegrated with normal use, quite dangerously flying out from the unit. They called it normal wear and tear and don’t cover it. Second year, battery life depleted, more broken parts. 3rd year, can’t finish trimming a single 1/3rd acre property. 4th year: battery has 10-15 minutes of life and the string won’t stop advancing. No warranty after 1 year, no offer to repair or remedy. Nothing. $200 down the tubes. By comparison, a $150 gas trimmer lasted 20 yrs, with minor costs in air filter and spark plug every couple of years. Battery isn’t truly cleaner, bc the power we buy isn’t from clean sources, so zero advantage, less power, more headache and less value in lifetime. Steer clear- Worx is garbage. Got the pole chainsaw too- rattles apart with use and too heavy to be safely useful at any length. This brand is junk.

1
Date of experience: Jul 25, 2022
Ealdwulf Long
I have a lot of WORX tools

I have the worx pole saw, chain saw, power washer and did have the switch driver drill. Yes the drill was bought more than 5 years ago however you would think itwould last longer. When I called customer service all they would do was give me credit for a new drill. Ugh, no. I can go to other places and buy one that will last. I'm very disappointed.

1
Date of experience: Jul 10, 2022
Myrna Morgan
Bought this Worx Weep Whip in 2021 Worx Dosen't Work

Bought this Worx Weep Whip in 2021. After having this Worx weed whip for about a week the battery won't take a charge. I called them they sent me a new one. Now the following summer of 2022 I needed to charge the battery up again and the battery charger Won't Charge the new Battery that I got for a replacement.Not to happy that I got to get a replacement battery charger now to use my Worxs Weed Whip. So I went and bought a new gas powered weed whip. Save yourself money buy another name brand, Worxs DOSEN'T Work :(

1
Date of experience: Jul 03, 2022
Nevaeh Reed
This stuff is junk

This stuff is junk. battery life 15 minutes tops, Weed trimmer line breaks every two feet of cutting. Total waste...won't even contact them...see above reviews. Not worth a dime!!!

1
Date of experience: Jun 29, 2022
Charley
Purchased a WORX WG620E.4 18V (20V Max)…

Purchased a WORX WG620E.4 18V (20V Max) Cordless Hydroshot Portable Pressure CleanerThe foldable water bucket was damaged sent picture to word as requested 6 weeks past and still nothing

1
Date of experience: Jun 24, 2022

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Business Details

  • Shop yard & power tools - from blowers, chainsaws, trimmers, edgers, and lawn mowers to drills, drivers and more! WORX tools perform with power & innovation.

  • language https://www.worx.com

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