Review Time
Excellent service from start to finish, easy to talk to made the process simple, provided all the required components at a very competitive price and even reduced it when they had to make a slight change. Would recommend to anyone considering underfloor heating.
Excellent service from start to finish, easy to talk to made the process simple, provided all the required components at a very competitive price and even reduced it when they had to make a slight change. Would recommend to anyone considering underfloor heating.
Enquired about underfloor heating, and was assigned Luke Stevens as product advisor. Final quote came under the price of the estimate, and the process with Luke was smooth and easy and any questions were answered promptly. Under 1 week from enquiring to delivery. Highly recommend.
Enquired about underfloor heating, and was assigned Luke Stevens as product advisor. Final quote came under the price of the estimate, and the process with Luke was smooth and easy and any questions were answered promptly. Under 1 week from enquiring to delivery. Highly recommend.
Excellent customer service from the original enquiry right through the design process up to placing my order. Delivery is booked for next week on the day I requested, looking forward to fitting the system in a couple of weeks time.
Excellent customer service from the original enquiry right through the design process up to placing my order. Delivery is booked for next week on the day I requested, looking forward to fitting the system in a couple of weeks time.
I read good things about the product, so was keen to reach out to Wunda. I dealt with Luke who was a fantastic communicator. The whole process was completely painless, not to mention super-speedy. This is a great company to work with.
I read good things about the product, so was keen to reach out to Wunda. I dealt with Luke who was a fantastic communicator. The whole process was completely painless, not to mention super-speedy. This is a great company to work with.
Despite all my issues with the Wunda system, LVT and the Mobile App I cannot fault the customer support that is just brilliant and moves them from a one star to a three star.I am currently in DIY hell with the Wunda system. It might work for small areas but I cannot recommend it for large floors, particularly if you are planning to use LVT.I have spent 14 full days on this, and still do not have all the panels down. I have used 26 cans of adhesive. I described it to someone as doing a massive build your own jigsaw. I still have three of four panels that have some movement so need to pry them up, almost impossible without breaking and glue down again. I got three different types of adhesive from Wunda and the issue is with those that had the clear adhesive (others are green and blue). It turns out that for LVT you have to fill up all the channels not used by the pipe with self levelling (and not the cheap stuff because it is going onto the insulation boards). There are a lot of channels, you will notice there are no videos covering this and no way to calculate how much additional self levelling you need.Other issues:1) No videos show what to do around door ways2) No sizes given for panel cuts but you are expected to use parts of panels in other places, no clue to what and where3) Static will keep shocking you as you handle them4) I have really struggled with the clear glue and green Wunda branded glue. The blue one seems a lot better
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Wunda Group, designing and delivering award winning underfloor heating for over 15 years.
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