zens.tech

4.3
4.3 Based on 121 reviews

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Average Rating

4.3

/
5

121 Reviews

5 Star
69%
4 Star
12%
3 Star
6%
2 Star
4%
1 Star
10%

Filtered Reviews

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Review Time

Verfal178
Still waiting for my product after 14 days

I am still waiting for my product after 14 days. The support team has not responded to my numerous emails. I can't provide feedback on the power banks yet, but my experience with customer service has been disappointing. I am open to updating my review if I receive a response.

1
Date of experience: Jan 05, 2026
Suzanne H.
extremely slow and unresponsive customer support

Still waiting for my product after 14 days. Customer support has not responded to my multiple emails. I can't comment on the power banks yet, but the customer service experience has been a 1-star affair. I'm willing to update my review if I finally hear back.

1
Date of experience: Jan 05, 2026
TheEtherion
Doesn’t function as expected

I purchased a charger hoping it would streamline my charging setup, but it has been very disappointing. I left my devices charging overnight, but they didn't reach a full charge. Woke up to find them all needing power. For this price, that's unacceptable. I’ll be returning it and cannot recommend it based on my experience.

1
Date of experience: Nov 27, 2025
TheEloiseTv
Quick delivery and setup

The delivery and setup process was impressively fast.

5
Date of experience: Nov 24, 2025
Albert Clark
A frustrating experience

This is quite frustrating. I bought a multi-station charger that was faulty, and after a replacement, it was faulty again. Now, nearly a month later, after requesting a full refund and collection for the non-functional charger, they want me to travel an hour to a drop-off point. Avoid this service. Following their reply, they never reached out again. I still had to make the trip to return the expensive and ineffective charging station.

1
Date of experience: Nov 24, 2025
Sorrel Price
Zens Magnetic Nightstand Charger

It’s compact and cute in the purple cherry color. Rated for newer devices. The box claims it includes a power adapter and manual, but there was none. I found a compatible wall plug at home and it charged my device. However, the nightstand feature won't illuminate despite adjusting settings and angles. The support contact indicates a response in 2-3 days, but I found no guidance on their website. It does work with newer models, but it was a disappointing gift for an older model user. It was returned to the store.

1
Date of experience: Nov 20, 2025
Liza Coleman
Everything is excellent

Everything is excellent, as always.

5
Date of experience: Nov 13, 2025
Charly Fisher
Very satisfied with the product

I really like the product. It was shipped quickly and well packaged. Very pleased!

5
Date of experience: Nov 03, 2025
Bonnie Kelly
Outstanding product

Great product! It combines style and function at a reasonable price. Shipped without any issues. I love the extra adapter plugs that make it travel-friendly. Highly recommended.

5
Date of experience: Nov 03, 2025
Serge Ricci
Prompt delivery

Delivery was very quick.

5
Date of experience: Sep 30, 2025

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