zens.tech

4.3
4.3 Based on 121 reviews

...

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Average Rating

4.3

/
5

121 Reviews

5 Star
69%
4 Star
12%
3 Star
6%
2 Star
4%
1 Star
10%

Filtered Reviews

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Review Time

Decent price/quality

Decent price/quality. Fast and safe shipment. Product works fine as long as I use the Apple recharge/loading dock.

5
Date of experience: Dec 14, 2023
Giselle Cook
Great Shipping!

Very user friendly site. I received a delay notice about shipping but it still arrived in a timely manner though shipping overseas. And the charging station is working fabulously thus far.

5
Date of experience: Dec 06, 2023
yerlyc
I absolutely love my Zens charger

I absolutely love my Zens charger! I had an issue with it early on and the team were very quick to rectify with a replacement. It works like a charm and I love the company!

5
Date of experience: Dec 06, 2023
Valerie Hughes
Prompt delivery

Prompt delivery. Nice equipment.

5
Date of experience: Dec 05, 2023
Jimmy Coleman
High build quality

High build quality, nice cable braiding material, additional USB-C output.

5
Date of experience: Nov 27, 2023
Chara Wright
Item Not Delivered, No Response

I ordered a series of chargers which have not been delivered. It took Zens longer than stated to ship. Since then the items have been in a delayed status, with the courier saying the issue is with Zens.Whilst I appreciate shipping challenges in Nov and Dec, I’ve had no response from Zens. I’ve tried help tickets, online customer service, and multiple emails to no avail. I’ve opened a fraud case with my bank. Avoid.

1
Date of experience: Nov 27, 2023
Nick Kelly
Great little wireless charger

Great little wireless charger Good price Fast delivery

5
Date of experience: Nov 27, 2023
Got my warranty replacement very fast

One USB port on my charger stopped working, I contacted the company for a replacement under the warranty, and got it very quickly, no issues.

5
Date of experience: Oct 03, 2023
Arnold
Its now December and I haven't been…

Its now December and I haven't been reimbursed for returning a faulty product like the company promised. When I contacted its would fall on deaf ears and they have not been back in touch. I have given up on trying to get my money back but advise everyone to avoid this company and to me its unethical to promise something and then blankly ignore or avoid a customer.

1
Date of experience: May 31, 2023
Franklin
good support

The product had an issue but their support was good and replaced it.

5
Date of experience: May 18, 2023

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