zens.tech

4.3
4.3 Based on 121 reviews

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Average Rating

4.3

/
5

121 Reviews

5 Star
69%
4 Star
12%
3 Star
6%
2 Star
4%
1 Star
10%

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Review Time

Nancy
Wireless and Cord Free!

Product #1Service #2Would use again!!Great company!

5
Date of experience: Oct 15, 2024
Laura H.
Great nightstand chargers

Update: First of all, the nightstand chargers finally arrived and they are everything I hoped they would be. They have a heavy, solid, stable base and they look and feel very well made. Very satisfied with the chargers so far.As for the shipping fiasco, FedEx sucks. The information I was given was, at best, inaccurate or misleading. FedEx told me on two different calls that the delay was due to missing or incomplete information. Zens ships internationally all the time and the paperwork was indeed complete. I'm honestly embarrassed that I ever doubted Zens service. I apologize for the negative review, but more than that, FedEx owes Zens an apology for attempting to blame Zens for the shipping delay.(In my defense, the shipment sat at FedEx at CDG Airport in Paris from 7/27 - 8/5. That does seem a little excessive even if it is summer and people are on vacation and the Olympics are taking place. FedEx, if you're listening, if packages are delayed because of a backlog and a lack of staffing, don't ever blame the workers. This is entirely on you.)I'm leaving my original comment below for context, but it is completely superseded by my update.Zens is awesome. Go orange.The item I purchased has been held by FedEx at CDG airport in Paris because of missing information. FedEx has made multiple attempts to contact Zens for the necessary information but Zens has yet to respond. Consequently, my package which was supposed to be delivered to me (in Oregon, US) by today is still being held at CDG airport in Paris and FedEx still has yet to hear from Zens.

5
Date of experience: Jul 31, 2024
Kimble Howard
Very good product!

Very good product and delivered when promised.

5
Date of experience: Jul 26, 2024
CesarEsMiAmor18
I purchased the product based on a…

I purchased the product based on a friend's recommendation, using it primarily with two iPhones. I like the design and the durability.Delivery was a bit confusing but eventually received it in good order.

4
Date of experience: Jul 20, 2024
filipslajchrt71
Had a shipping damage issue

Had a shipping damage issue. Zens addressed the issue promptly.

5
Date of experience: Jul 17, 2024
Emma Snyder
Easy to order and delivered quickly.

5
Date of experience: Jul 15, 2024
Jack Barnes
Amazing customer service

There was an issue with one of the products that was shipped to me. They quickly took care of it. Very happy with their customer service and care.

5
Date of experience: Jul 07, 2024
Christi Wilson
Great help and great thing

Great help and great thing

4
Date of experience: Jul 07, 2024
KhRo4595
Amazing company

Amazing company! Great product and awesome customer service. Delivery was a matter of a couple of days. I love my new charging station, no more plugging and unplugging several devices everyday. I Highly recommend this company.

5
Date of experience: Jul 06, 2024
Great product, shipping time and customer support

Excellent customer support and fast delivery. More than satisfied with the product quality.

5
Date of experience: Jul 05, 2024

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