Review Time
Ziip ran us through some trouble shooting steps to make sure the current device could not be recovered. in the end they ended up sending us a replacement . We had to pay a small, reasonable processing fee but were happy when they sent us a new device. They were great to work with.
I am Long-term customer and seem to have the same issue with this device. The ZIIP Halo is used nearly daily, so the quality from a performance standpoint is lacking. There is a limited warranty (I just learned) and the malfunctioning device is just outside of that time line, so ZIIP customer service will not honor a replacement. This is not an inexpensive item, (nearly 500$ with activating gels and products) I have bought two different models over the years and recomended ZIIP to many friends. It is very disappointing that ZIIP Beauty does not stand behind their expensive beauty devices any better than they do.
I bought the device last Xmas and use it almost everyday since then. I have been searching for a beauty device that works for mature skin that has lifting and de-puff function. After few months of research and gather all the information from internet, social media, YouTube etc Ive decided to give it a try. Although its pricey but it really works!!! You just have to be patient and you will see your skin glow and lift if you use it regularly.
Just started using my ziip one week ago. So far I like that it is very easy to use, the item itself is very light and easily fit in my hand. The default treatment is great but is the only one you can do without the app. I definitely recommend using the app, it is pretty simple to download and use. With the app you will have access to many different treatments that are amazing.
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