Adria Baron

If I could give them 0 stars, I would. Nothing works right. I have to keep a spreadsheet to check th

If I could give them 0 stars, I would. Nothing works right. I have to keep a spreadsheet to check the calculations, and Paychex never matches my spreadsheet. The customer service sucks. I currently ha...

Richard Donato

They ripped me off the entire time I work with them. I never had a price list and I finally left for

They ripped me off the entire time I work with them. I never had a price list and I finally left for their high prices. They charged me $1000 to leave. I couldn’t fight it cause it came right out of m...

Amanda Taweel

The only reason I gave 1 star is because I can’t give zero. The worst company ever. Employees can’t

The only reason I gave 1 star is because I can’t give zero. The worst company ever. Employees can’t have made it past kindergarten. Literally a scam. I had to do a stop payment after getting ADP as my...

St. Michael's Episcopal Church

We are a small church that uses Paychex for payroll. Not one year has gone by in which they issue co

We are a small church that uses Paychex for payroll. Not one year has gone by in which they issue correct W-2s the first time. Then they charge a fee for correcting them. This year we had a contractor...

Aya B.

Paychex Customer Service Isn’t What It Used to Be— I have been a customer of Paychex for 11 years, a

Paychex Customer Service Isn’t What It Used to Be— I have been a customer of Paychex for 11 years, and I wanted to share some observations regarding my experiences over the past year. I have noticed a...

Scarlett Powell

Terrible customer service experience.

The customer service is extremely poor. It has taken months to get a callback regarding issues I've faced. Mistakes keep happening, and with constant staff turnover, I find myself explaining the same...

Skillup info

Dear Garna Support Team, I hope this message finds you well. I am writing to inform you that my KY

Dear Garna Support Team, I hope this message finds you well. I am writing to inform you that my KYC verification has unfortunately failed, despite my having submitted all the required documents and...

brayo mkiddi

fast transactions and safe you should…

fast transactions and safe you should definitely use them

abel hussien

I see that your company customer…

I see that your company customer support are polite and ready to help anyone. Finally my account pass the verification steps. Thank you so much.

Samuel Solomon

Experience was wonderful and there…

Experience was wonderful and there payment very fast, support mind blowing very supportive Team

HSBC finance America worldwide

Nothing just cool

Yusuf

This is one of PayPal best alternative…

This is one of PayPal best alternative for Nigerians freelancers who are looking for PayPal alternatives to receive payments

Vas Stamatelatos

I was worried about the sign up process, as I have never worked with an umbrella company before. Ed

I was worried about the sign up process, as I have never worked with an umbrella company before. Ed Howell explained everything to me in a very straightforward way, and answered all my questions, whi...

Benjamin Edwards

Nick ,Oscar , Emilie and the umbrella team were excellent in delivering a professional service as us

Nick ,Oscar , Emilie and the umbrella team were excellent in delivering a professional service as usual they helped solve problems were friendly professional and accurate in providing the solutions I...

Matthew D Smith

I pay around £200 per month from their services, they can't provide me with some basic tax advice, o

I pay around £200 per month from their services, they can't provide me with some basic tax advice, or do any of the services which I am paying them for. They're twice the price and twice the headache...

Tracey Carmichael

I am new to working with Umbrella

I am new to working with Umbrella.co.uk and was a little daunted by how the process was going to work but after my call with Hannah i can confirm I am happy to be registered with them going forward.Ha...

Rebekah Wolstenholme

Mollie was really helpful

Tara Ahmed

Andy was great

Andy was great, friendly, easygoing & informative. Simple easy sign up process hassle free!

Chance Walker

Frustrating Experience with Customer Support

Similar to others who have shared negative feedback, we faced a frustrating situation when we were informed that we could no longer access the self-service platform. The representative from customer s...

Dianna

The associate answered all of my…

The associate answered all of my questions. She walked me through step by step on how to tell my employees about The Mobile App. We added the time card process to our account. I can’t thank the per...

Donald

Great job answering

Great job answeringMy questions

Stephanie

There was a recent update that we were…

There was a recent update that we were unaware of which caused some major issues with payroll. My employees are also consistently having issues with the app and clocking in/out.

MAVIS

When I call for support

When I call for support, wait times are minimal and the support people are knowledgeable and easy to understand.

Tom Ellis

Patriot Payroll does a great job for…

Patriot Payroll does a great job for what it offers. However, it would help if Patriot allowed more than one Bank Account so that our four departments could each have a separate account.

AS72

Unsatisfactory HR and payroll service

Despite promoting itself as a modern HR and payroll provider, the service quality is disappointing. Basic tasks often take longer than necessary, the systems appear overly complex, and support is slow...

GP

It doesn't work properly

It doesn't work properly. Doesn't give you a way to reset your password and it blocks your account without telling you. Lots of hassle to get in.

agardygames

Sd worx Interview .

Sd worx Interview .I have been called for an interview at sd worx in mauritius at Eben . For a devOps position , They talked with me about 35 mins but at the end they didn't take me just because they...

Clay Barnes

No news from SD Worx

No news from SD Worx; january 20th and still not a part of the Salary of mid December... I have had problems for the last 1,5 year.Worst experience ever.

Evelyn Reed

Unbelievably incompetent and flaky software

We are a small charity. I have spent the last three days alternatively being locked out on one account and unable to see any reporting on another because of "licensing" issues where they fail to remov...

Gregory H.

Very bad services from that company

Very bad services from that company, unreliable and unresponsive.I had a bad experience of contacting a large company.I really don't recommend contacting that company, not to say working there.

bart nannery

A Special word of sincere thanks to Miriam for for all the support, help and endless patience she g

A Special word of sincere thanks to Miriam for for all the support, help and endless patience she gave me while sorting out a very complicated technologicalproblem with my phone

Michael Fox

Do not work for , approach or use this company the entire place is moraly bankrupt, especially the m

Do not work for , approach or use this company the entire place is moraly bankrupt, especially the manager who manages the welcome team. Treats her employees like scum and is protected by the higher u...

Brody Harris

Very satisfied with the support received during my experience

I am very satisfied with the support I received while working with the company, especially from a representative who was incredibly helpful throughout the entire process. She efficiently managed my P4...

Lincoln Wilson

Problems with Holiday Pay.

Problems with Holiday Pay.Due to being on a 30 day contract, my holiday pay and salary don't match automatically after chatting to Hayley Paulyn she explained in detail how it worked, and even offered...

Gertie Scott

Good experience

I had the pleasure to go through the onboarding process with Giant. All was explained to me clearly and the process was very straightforward. My contract was Nazmul Ahmed and he was very helpful and a...

Joanne Powell

Victoria Fortune made it a smooth and…

Victoria Fortune made it a smooth and seamless experience.

Alexandr Olssen

Im a long-term (3y) Mellow customer. No withdraw issues, not top up issues from either my team or me

Im a long-term (3y) Mellow customer. No withdraw issues, not top up issues from either my team or me as a business owner. Can definitely recommend Mellow if u need to work with freelancers and having...

ABDUVOHID

Great app

Great app forever

customer

it is really great to work with mellow

Anthony

Best way to receive money and best way…

Best way to receive money and best way to send out money.

customer

Fast mode

Swift payment of my checks without any difficulty

customerJosephine

Mellow pays, no matter how long it might take

Hello, I like how you respond quickly and keep in touch incase of an issue. Sometimes your system have a problem and especially when one is performing a check,finding it difficult to complete the tas...

Liam Cullen

Working for Nasa has made contracting simple again. No limited company red tape with ever increasing

Working for Nasa has made contracting simple again. No limited company red tape with ever increasing taxes and fees. Nasa has low fees and a good support network in place for salary and pensions. They...

Chet

Great company to use as an Umbrella

Great company to use as an Umbrella. Very good customer service, simple but efficient procedures, fast to respond to querries and overall I had no issues with them for almost the last 2 years.

Neil Smith

Great Service

Everyone I have dealt with at Nasa has treated me with the upmost professionalism. I have always received my payments on time. I recommended them to a colleague who has since joined Nasa and is extrem...

Gina Brooks

Amazing service

Amazing service. Payment is right on time and always good at taking care of my things. I absolutely recommend them.

GB

Great work from Rob at NASAgroup

Great work from Rob at NASAgroup. Hope this continues.

Kira

NASA Group provide a reliable service…

NASA Group provide a reliable service are very prompt to respond to any queries

Peter Tu

Gusto has zero support, they are not available thru the phone, even if you found their support numbe

Gusto has zero support, they are not available thru the phone, even if you found their support number, they do NOT answer. They would send you fancy email, but resolves nothing. They do NOT care about...

Tom Heskin

Gusto does not know a thing about customer support. WHENEVER you call them, they ask you a series of

Gusto does not know a thing about customer support. WHENEVER you call them, they ask you a series of questions before you are allowed to talk to them. They actually ask, what is the speed your bank de...

Cam Koll

I cancelled Gusto on Feb 2 but was still charged the full February fee on March 4. The invoice shows

I cancelled Gusto on Feb 2 but was still charged the full February fee on March 4. The invoice shows February service even though the account was cancelled at the start of the month. Billing was not p...

Liron Benshoshan

I've had such a poor experience with their support team it is truly unbelievable they are still in b

I've had such a poor experience with their support team it is truly unbelievable they are still in business. Their system failed to verify my identity and I have been BATTLING support for the past wee...

SmallFry

Aymen is an outstanding customer service agent at Gusto super knowledgeable, patient, and genuinely

Aymen is an outstanding customer service agent at Gusto super knowledgeable, patient, and genuinely helpful and she resolved my concern on getting logged in quickly with clear explanations and a frien...

Admin Boketto

The customer service with Gusto is awful. We have used them for several years, and are most likely g

The customer service with Gusto is awful. We have used them for several years, and are most likely going to be switching to another payroll/HR software later this year. Several times, Gusto's Benefits...