Review Time
ATTENTION! I strongly do not recommend this site! After you PAY for fast delivery, the delivery date changes, so they are not reliable. Out of 3 items, I received only one - and the completely wrong item was delivered! CS was a very nice lady, but she couldn't help with anything. So, all in all, they didn't do anything about a simple order, they took my time and money, which they will supposedly refund, but only in a week. Save the day and shop anywhere else
I’ve been waiting since December 1 for 6th Street and their partner Vamos to pick up my package still nothing. The delivery team showed up two days ago without any prior notice and just left without completing the pickup. Now, whenever I call customer care, I’m automatically disconnected after an IVR message says, “We’re looking into your case.” This kind of negligence and disregard for customers is completely unacceptable. Extremely disappointed, I strongly urge others to think twice before using 6th Street.
They dont deli-ever on time, they dont have any solution for anything customer services is worst, I ordered something that I needed urgently and its been 5 days they didn't deliver. I called many times there is no solution at all I dont know what to do I haven't seen such a irresponsible behavior ever, If they cant delivery why they take order I called them many times they don't have any update any solution for anything it seems I’ve wasted my money and they will neither deliver my items nor they will refund.
I’ve had the most disappointing and stressful experience with 6th Street. My order never arrived, yet the system shows it as “delivered.” I’ve been calling back-to-back for updates, and still received no clear answer, no resolution, and no refund.Their so-called “guaranteed on-time delivery” is absolutely false. Customer service keeps repeating the same scripted responses, but nobody actually fixes anything. It’s the busiest holiday season, and they clearly have no control over their orders or logistics.This experience has been a complete hassle, with zero accountability from their side. I would never recommend 6th Street to anyone based on this level of service and chaos.If you value your time, money, or peace of mind — avoid ordering from here.
I ordered somethings that i needed for my upcoming trip, its been a day and theres no development the items are not even on its way to me. The arabic lady who answered my call confirmed that the items are in Dubai but refused to follow up from their logistics team. She couldnt even wait to hang up and cuts me when im speaking. Very bad customer service.
Don't trust this shop they. Will not refund what you returned many excuse s, they will tell you that they don't recieved the return etc and the worst part is they will ask you the proof that the courier pick up the item s and ask you if you have copy of cctv what the..... Should I provide that worse shop ever
There are claming to have 60 minutes delivery but cannot exchange the item in a day it took one week it the customer service retold us that our phone number was wrong but the address was completely correct he could have ringed there are cheats and scammer absolutely do not buy till now for weeks I didn't get any shoes
Bought 4 items on 7th November 2025, 1 item needed an exchange we received it on 9th, same time after trying we request an exchange, spoke to customer service and promised a replacement the next day, its been 6 days no one is coming. Called and complaint many times but the customer service keep lying and telling someone will come to replace it. Very bad service.
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