Review Time
I am extremely dissatisfied and frustrated with the service I have received. I would give a lower rating if it were possible. I placed multiple orders yesterday because I urgently needed the items before leaving for my vacation. One package arrived correctly, with 3 boxes, but to my shock, 1 box has an item in it and 2 boxes contained nothing but an empty box from @Steve Maden.What makes this situation even worse is the way my complaint has been handled. I contacted your support team immediately, expecting a clear solution for an issue this serious. Instead, all I received were empty promises from multiple agents with no real action taken. Not a single person took responsibility or provided a concrete resolution.I paid for an item with my hard-earned money and received absolutely nothing. This is completely unacceptable. I expect this matter to be resolved urgently, with either a replacement sent immediately or a full refund processed without delay.This experience has caused me unnecessary stress and inconvenience, and it has severely damaged my trust in your service.
Item for return is picked up day after delivery. After two weeks still no refund , they never replied on the emails Many times i received notifications (after they picked up) that they are not covering my area :S it’s not delivered ..Disaster customer service I will not spend money on unprofessional service
6th Street, which is part of the Dubai-based Apparel Group, offers a wide selection of international fashion, footwear, and lifestyle brands across the UAE and the GCC. I ordered from 6th Street UAE twice: both orders arrived within a week, the customer service was excellent, and the items exactly matched what was shown in their app — I absolutely loved them. This shows that, at least for some customers, delivery works smoothly (around a week) and the products meet expectations. According to ScamAdviser, the domain 6thstreet.ae is “very likely not a scam but legit and reliable,” citing the use of SSL encryption and other trust-indicating infrastructure
I had a very disappointing experience with 6thStreet. After canceling my order, the refund process was extremely poor and customer service was unhelpful. Despite multiple follow-ups, I never received a clear response or proper support. Customers should be careful when ordering, as refunds and after-sales service are not handled professionally.تجربتي مع 6thStreet كانت سيئة جدًا. بعد ما ألغيت الطلب، واجهت مشاكل كبيرة في استرداد المبلغ وخدمة العملاء كانت غير متعاونة إطلاقًا. تواصلت عدة مرات وما حصلت على رد واضح أو حل فعلي. أنصح الناس يأخذوا حذرهم قبل الشراء، لأن خدمة ما بعد البيع والاسترجاع غير مهنيه أبدا هنا رقم الطلب ( Order #200343644
The product hasn't been delivered, but it shows has been delivered. No one has answered for 4 days. I ask to speak to the courier company, but they refuse to do so and they have no information. I say I need to get the product and I'm going for a vacation, but they don't care. What an irresponsible company. This is the first time something like this has happened to me in Dubai. I will never shop there again!!
This is very baqwas, they don’t giving my Nike chapples, I ordering 1 month ago and still they don’t giving me my Nike chappels,how could day,my brother is very angry bc his chappels arnt coming,he wants raccoon on gag,do not buy this thing from this baqwas company,I want my chappels and my money back if u donting giving me my stuff in 10 days or I will call baljeet to scam u,he very good scammer, BAQWAASSSS
The complains on this website are 100% true. The customer care is the absolute WORST!! First, they have products on the website which are sold out but they don’t tell you that. So you end up buying products which never get delivered and they cancel you days later. Secondly, the drivers are always late. Never on time, very rude on phone, constantly lie. This company used to be great and now it’s a compete nightmare and the staff are not helpful at all.
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