Review Time
Do not buy from this company. I have had the same experience re the subscription matter. I asked them to cancel and provide me credit for the deduction for the subscription. They offered me a 50% gift card off my next purchase instead which is useless as I will never shop with them again. This was probably a fake offer as well.. They said they have cancelled my subscription but I have no guarantee or evidence of that. This company needs to be stopped. The product is okay but the scam on subscription is a disgrace. BEWARE.
Do not buy from this company. I wish I had done some research prior to making a purchase. They do not come from Africa as they say. They come from China, which is cleverly hidden. Also, without any knowledge you enter into a subscription, allowing them to take money out of your account monthly. Neither this, nor the subscription are mentioned at any point of sale.. They're a scam.
Sneaky company who take $29.99 on a regular payment without obtaining permission to do so. Purchased the scrubs - which are ok (no better than one from Boots UK) and expensive for what you receive. When I placed an order. There was a line which included for free VIP access to early product launches. Didn't think anything of it at the time of purchase as it was free - no details of any form of recurring payments or holding credit card details. Then on 29/08 they charged my credit card with $29.99 for this VIP access. Contacted customer support who then told me this was a recurring membership. I was shocked and felt duped. They won't refund so reporting it as a fraudulent transaction. There isn't any detail on their website. Everyday is a school day and now reading the reviews I am not the only one.
Do not buy from this company! The actual product itself is fine and what I ordered- however subsequent payments have been taken from my bank for the past 2 months …Contacted them and they said it’s a premium subscription service I signed up for at checkout ( I didn’t) and that they will cancel the subscription but refused a refund. Now talking to my bank to try and get the money back this way. Save yourself the headache and avoid this company.
I should have read the reviews before placing an order with the company. I fell prey to the unwanted membership cost. Only to be told it is not their practice to offer refunds, but will offer a gift card. Why would I want to spend more money with a company that has such terrible practices. Never will I place another order. Beware, Beware, Beware. And the membership fee was charged at 3:45am when most people are sleep in the US.
Bought item although good will not buy again as they are now trying to take 29.99 from my account for a subscription I never signed up for!!! Luckily my bank caught it and asked me to verify - now have to wait for new card to arrive - beware of this company very dodgy
If I could give this company a zero, I would. I placed an order on June 12th. Shortly after, I read several concerning reviews, so I immediately called to cancel the order. During that call, I also requested that any subscriptions be cancelled.The order itself was promptly cancelled, but in July and August I was still charged $29.99 each month. I emailed the company and was told their policy is not to refund subscriptions. I responded right away, reminding them that I had requested cancellation of both the initial order and any subscriptions. I again asked for a refund, but received no reply.At that point, I contacted my credit card company and filed a dispute. I also tried calling the number I had originally used in June (here you go: (833)-834-1314). The first call was disconnected when I received another call, but the company actually called me back—only to hang up. When I called again, they hung up a second time.Ultimately, the dispute was processed, and the company issued a single refund on the same day. I had to remind them that the charges were for two months, not one. I also again requested written confirmation that ALL subscriptions had been cancelled and no further charges would occur.Their communication is terrible, their practices are shady, and dealing with them has been nothing but frustrating. Please, don’t buy from this company.
Claim your business profile now and gain access to all features and respond to customer reviews.
curlslab.ca
trybasket.com
skyview-autoglass.com
vegas11.net
mathpeaktutors.com
tinder.com
offgridusa.com
boostingmarket.com
pixwelz.com
mymobilityuk.co.uk