Review Time
SCAMMERS. They apply a “subscription” when you place an order. I was being charged $47 a month for a “VIP access subscription”. You do not receive any products, it is a scam and I did not request or add a subscription to my cart. I have emailed them multiple times and all they do is lie about refunding and cancelling your “subscription”. It has been 6 months since my first order and these numb skulls just charged me again today. I’m now chasing money back through my bank investigating them. Save yourself the headache.
DONT FOOL WITH AFRO SCRUB They are scammers. I did receive the product, but did not sign up for a subscription. Have been charged every month since July! Asked tjem for a refund and they told me that tjaybcand refund after payment is processed. I got them to cancel the subscription I DIDNT AUTHORIZE...then they told me I wouldn't be charged anymore. That was in Oct and why did they start back up this month!!! FK Afro Scrub. I went on the site to see how I could have made this mistake and the subscription box is already checked before u complete your transaction. So all these people are saying the same thing and they want u to believe u are the one thatvset up the subscription when they have already donr it in house. All these people including me couldnt have signed up for something and have the same complaints.
Don’t buy from them on Amazon or anywhere else. They automatically signed me up for their subscription without my knowledge and tried to take several payments. I don’t want the product as it is not authentic and now can’t get in touch with them to cancel the subscription. Do not buy from them
First they charged me for a subscription i never signed up for. I still don't know when I will receive my product. The web cite shipping is very misleading. This is the worse service I have ever had. My order procssed December/29th today is January 30th I have no product or even a tracking number. I will never purchase or recommend this company.
I wish I had read the reviews before my purchase! I didn’t receive my items and when I chased up, they “pushed” through the order and sent confirmation. It was coming from China, so not ethically sourced from Nigeria as they claim! The scrubs were ok, nothing amazing. Then for the next 2 months I was charged £23 for a marketing subscription I had allegedly signed up to when I placed the order. I disputed this and after several days of back and forth they refunded me one month and advised me it was cancelled. Now almost 6 months after my initial purchase I have a charge of nearly £40 on my card! They claim it is another subscription from my recent order! I am now trying to get a refund on this. Please please please don’t buy from this company or give them your details, they will continually make unauthorised deductions for fabricated subscriptions. They have taken nearly £80 from me in unauthorised charges. I am actually disappointed though as I chose this company as I wanted to support a black owned business : (
They scammed me with the VIP subscription membership too. I contacted my credit card company to dispute the two months @ $29.99 each. They credited back my account for the two payments and then CHARGED MY ACCOUNT AGAIN! I finally had the credit card company shut down that account number and issue me a new card with a new account number to prevent them from charging me again in the future.
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