Review Time
I placed an order on ALDO’s official website on May 2, purchasing three pairs of boots, including the Toney boots in black and brown, for an upcoming family wedding later this month. The order was confirmed, and I was charged the same day.Suddenly, on May 5, ALDO abruptly canceled two out of the three items, citing they were suddenly out of stock — despite confirming availability and payment three days earlier. This last-minute cancellation has caused unnecessary stress, especially as I let go of other boot options based on ALDO’s confirmation and was relying on their timely delivery.I was reached out, only to be offered a generic 15% discount — the same one available to any first-time user — which doesn’t address the inconvenience or the trust broken by this experience. I didn’t just lose boots — I lost time, peace of mind, and viable alternatives for an important event.I hope ALDO re-evaluates how it manages online inventory and considers the real impact of such cancellations on customers who shop with trust and purpose.
Worst service, worst products for highest prices, worst store of Cosmo mall, Zirakpur, Punjab. Mr Sujit Kumar and Mr. Akbar are worst store managers ever. Even after two visits and half an hour of argument they don't even realise how to provide service whom u provide defective products.....
Ordered shoes online. Sent me a used pair. It’s on final sale, so can’t return or exchange them. Contacted customer service with pictures, they said they will refund me and will sent a confirmation email right away. Still didn’t receive email or refund. It happened to me once before when they sent a used pair. Never buy from them online.
I’ve been a regular Aldo customer, but I’m really disappointed with my last purchase. I bought a pair of shoes about a year ago and wore them only for 4–5 months. Despite very light use, the outer leather layer (which seems synthetic) started peeling off. The shoes have been sitting unused for months, yet they still deteriorated.I don’t have the receipt anymore since it’s an older order, but it’s frustrating to see this kind of quality from Aldo. I expected better durability from a brand known for style and craftsmanship.
I bought a slipper under their brand “Call it Spring” and it was defective as the sole started peeling just right after the unboxing.They refused refund or return and also refused to give me a call or a phone number to contact. They operate under the name Aldo, Call It Spring, and 6th street
Claim your business profile now and gain access to all features and respond to customer reviews.
Great selection of shoes, boots, sandals and accessories. Shop women and men's shoes & find a wide variety of styles & sizes at the ALDO Shoes Online Store.
