Review Time
hello, December 2022, I bought a pair of shoes from ALDO London, Oxford Street, that I started wearing only 2 weeks ago and they already broke ((( I am very dissatisfied with the "quality" for which I paid a lot of money !!! (( (( I have bought a lot of shoes from you, including all my families), but after this experience we will definitely not buy anything from ALDO again!!!👎
Terrible service ! Ordered on the 28.11.2022 no confirmation email. Paid through a buy now pay later service so hoping they will reimburse me. Shocking service for such a well known brand !!Update : trainers came today Aldo replied to me via messenger. An email when purchased would have helped me they got here !
Placed an order last week. Was told delivery 3-5 business days. 8 business passed and one of the items has not been shipped yet. Been told item will be shipping soon but not told when it will it be shipped. Keep being told sorry for convenience. No communication as to the item is delayed.
Bought shoes online with 3-5 business days delivery, 9 days later no updates so I reached out to follow-up where is my delivery and got an automatic email saying that they will reply in 5 business days. Eventually, 11 days after the purchase my order was cancelled by Aldo. I bought these shoes for an event and this completely ruined my plans as I had no time to look for something else. All I received is "sorry for the inconvenience"
My elderly mother placed order 104920 and it has not arrived despite her paying for next day delivery this is the worst service she has ever received please deliver the goods or issue a full refund we also want some compensation for the inconvenience you have caused these shoes are a birthday gift for her son In law. I have been trying to contact your absolute joke of a customer service but no one has bothered to get back to us over the past few days. It's very easy to take the money from hard working people and so easy for big companies to fail to deliver. Please investigate and make sure someone contacts me asap.
The CEO whose email is freely available on the internet is a nasty piece of work! He responded sarcastically to my email when chasing an order and said I should choose kindness! He’s a nasty old vile man that needs to learn he’s only where he is today because of customers! Will never shop with this company again!
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Great selection of shoes, boots, sandals and accessories. Shop women and men's shoes & find a wide variety of styles & sizes at the ALDO Shoes Online Store.
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