Review Time
Got in touch with anyvan was given a number of quotes and pick MZ1611So glad we did spoke to Peter he give me all the information I needed brilliant picked our stuff from storage kept our stuff till we told him to go delivered in Spain couldn't ask for better thank you Peter would recommend you to everyone 5star plus 👍👍
Super bad experience with the Spanish AnyVan site. First, every single offer I got was for €900 or more, while any other website asked for only €300-€400. Secondly, I had unfortunately already paid the deposit of €260 on AnyVan but wanted to cancel my order 4 days later. The customer support - after talking to 3 different people - told me at their "own discretion" that they couldn't do anything because it's up to them to decide whether they're gonna give me the deposit back or not. Although it's written in their policies that up until 4 weeks after the order's been made one can get their deposit back, they decided not to refund me "just because", basically, unless I can get the transporter to cancel the order, but he's only telling me "I can't do it. Please talk to AnyVan", so I'm assuming he's gonna get part of that deposit and therefore doesn't want to cancel it either. Super bad experience with AnyVan, will definitely never ever visit their website again. Absolute fraud.Update 22.08.2024:After receiving an answer on here and via email, I responded to them asking them for my deposit in cash (just like they stated it in their reply). Now I'll wait and see what happens and perhaps adjust my rating.Update 23.08.2024:AnyVan confirmed in an E-Mail that they'd refund me my deposit within the next 5-10 days. I'm willing to update this review in case I do actually receive my money back.Update 09.09.2024:I finally received my deposit back, after talking to 5 different people from the costumer service for about a month. Changing my review from 1 to 3 stars, because they kept their promise and were fast at responding. However, if I hadn't written a Trustpilot review, I'd have never seen my money, which is why I can't give more than 3 stars.
Total waste of time, unprofessional, total SCAM.Required a movying service with 50m3 and 4.0T of items. (Movying service means truck and man labour in my dictionary)The day of collection 2 x 3.5T (1.0T max payload) vans, driven by two barely alive drivers, shown up in my storage, obviously it was not enough and we have then cancelled the service.Required a refund to Anyvan and they refuse stating the service has been provided (would love to see the CMR signed)Companies like this should not exist, thay are just a transport Auction Entity trying to sell you request to the most desperate transporting agent while getting a 30% commission to be paid upfront.Unfortunately there is no possibility to give "0" or "negative" star.Stay away from them, they are just b#lls#it.
Utterly abysmal service. Refused to remove an item. Did not want to place furniture accordingly. Driver barely assisted (despite having booked a 2 man team. Simply wanted to plonk it down and get out!! Don’t bother. Customer service absolutely no help. No compensation for the undelivered item! Use your local people!!And CEO if you are reading this I expect a call, given that your customer service team refused to give me a contact email Oh and incidentally I received information the night before that they would arrive at 1215. They appeared at 1415hrs
I made the move through Anyvan with Matheus. It was really easy to do an international move between Italy and Spain more than I thought. Matheus is kind, professional and always helpful. Communicating with him was easy and all my things arrived in Spain and without any problems. I highly recommend him.
ANYVAN IS NOT ABLE TO PROVIDE AN ACCURATE ESTIMATION OF THE VOLUME OF YOUR MOVE. The truck that Anyvan provided me wasn't enought and I needed to pay an extra one, which was very expensive as almost half of my stuffs culdn't be uploaded.It's true that I forgot to include in the list some items like a freezer and some boxes, but this doesn't explain such a big discrepancy to need another truck. Because, I repeat, it wasn't just a freezer and some boxes, I'm talking about half of my apartment left from the first truck.Anyvan made a completely wrong estimation, they just don't have proper tools to do that and they don't care about that.In addition, the transport company they suggested me is a bad one, as they delivered my forniture damaged. They don't work with good partners, they don't provide good companies.I DEFINITELY DON'T RECOMMEND ANYVAN FOR ANY MOVE, is better to speak directly with a transport company who will able to support you better.
I am 100% satisfied with the service, I made a move from Bordeaux to Barcelona and everything was excellent, before, during and after the move, everything was 10/10. The person in charge of my move is called Pablo, his customer service has been excellent, he got the best price for my move, with a very professional and recommendable transporter. I would definitely recommend AnyVan for moves and other types of transportation. I am very grateful for the work done. Thank you.
Moving from Norway to Spain. AnyVan sent us many offers from different operators and we chose the company VanTeam (Spedil Transport) They commited with very short noticed and everything went as agreed. Very good communication and efficiency. Drivers were quick, friendly and treat the items with care. Thanks a lot! I would contact them again for a next moving, no doubt.
Hi folks I just moved from Spain Costa Del Sol to DublinIreland I used Anyvan for the move I was very happy with the service the stuff was collected and arrived when they said it would and at a very reasonable price so yes I would have no problem recommending them.
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No importa lo que esté mudando; desde una cama king-size a una casa entera; desde un piano de cola a un Capri clásico; nos encargamos de todo desde Santander a Sevilla y más allá. Lo hacemos poniendo en contacto a personas que quieren trasladar algo con nuestro equipo de mudanzas de confianza. Todo ello mientras nuestro equipo de atención al cliente supervisa y garantiza que su preciada posesión se entregue a tiempo y de forma rentable.See more
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